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ESS – Defence, Energy and Government Services

Customer Service Assistant - Cleaning

Newquay
Posted 2 days ago
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Customer Service Assistant - Cleaning

Part-Time Cleaner (Defence, Government & Facilities) – 25 Hours Per Week

We’re currently recruiting a part-time Cleaner to join our cleaning and facilities teams within the Defence sector, working 25 hours per week. As part of our dedicated Cleaning and Facilities teams, you’ll play a key role in maintaining safe, hygienic environments for our clients and customers.

If you’re committed, hands-on, and reliable, this could be the role for you.


Shift Pattern

Your schedule will follow a predictable morning shift routine, typically:

  • Monday to Friday: Mornings (Saturday & Sunday will remain non-working days for this role.)

Note: This role runs for 50.2 weeks per year.


Key Responsibilities

  • Work alongside our cleaning and facilities teams to ensure all environments remain safe, hygienic, and professional for clients and customers
  • Dusting, sweeping, polishing, mopping, and vacuuming designated areas to a high standard
  • Regularly sanitising surfaces, floors, windows, and other high-touch areas
  • Responding quickly and efficiently to spillages or unscheduled cleaning needs
  • Emptying and disposing of waste in appropriate Bin bags and recycling streams
  • Monitoring and restocking cleaning supplies to maintain efficiency

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Required Skills & Attributes

  • Strong organisational skills with attention to detail—critical for maintaining high standards
  • Enjoy a hands-on, physical role where consistency and thoroughness matter
  • Previous cleaning experience (not essential, but highly beneficial where possible)
  • Flexible approach to work, able to adapt to urgent tasks and varied duties as needed

About Our Team

Part of Compass Group UK & Ireland, ESS specialises in Defence, Government, and Energy services. We provide facilities management across:

  • 250+ UK military establishments
  • High-profile secure environments, police stations, and government sites
  • Onshore and offshore facilities, including:
    • Offshore platforms
    • Drilling rigs
    • Floatels (floating hotels)
    • Offices for energy clients

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We recognise that a friendly, reliable, and professional face can make a significant difference to client satisfaction. Great attention to service excellence is at the heart of everything we do.


Why Join Us?

At Compass Group UK & Ireland, we foster an environment where every individual feels valued and empowered to reach their full potential. Diversity is a core strength of our company — we celebrate unique talents, backgrounds, and abilities in all our team members.

If you’re passionate about delivering exceptional customer service in a structured cleaning role within Defence and Government sectors, we’d love to hear from you!


Job Reference: com/0207/95414001/52818325/BU #Defence

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Skills

Organisational Skills
Attention to Detail
Cleaning Experience
Flexible Approach

Location

Newquay, England, United Kingdom

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