SPAR Ireland
Customer Service Assistant - SPAR Castor Road
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Customer Service Assistant - SPAR Castor Road
Retail Customer Service Assistant – Brixham SPAR (Apprenticeship Scheme)
About Appleby Westward
Appleby Westward is the SPAR Wholesaler and Retailer covering the West of England, based in Saltash, Cornwall. We employ around 2,000 colleagues across a SPAR retail estate spanning communities from Chichester to Land’s End, Bristol, and Salisbury.
Our SPAR retail stores offer convenience goods, groceries, chilled foods, food-to-go, and essential local services—including Post Office services, lottery, and online collection/delivery. We take pride in excellent customer service, actively supporting local charities (notably Marie Curie), and fostering a community-first approach.
About Brixham & the Role
Brixham, a stunning Devon coastal town, is home to a beloved SPAR shop on Castor Road—known for its groceries, fresh produce, bakery, and lottery. This role is ideal for professionals who love customer service, enjoy working in a community-driven environment, and want to launch or advance their retail career through:
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- Apprenticeships
- Training opportunities
- Career progression
The Customer Service Assistant Role
This is "not just a job"—it’s a retail career with endless support, training, and growth. Below are your key responsibilities and expectations:
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Warm Welcomes & Customer Pride
- Deliver exceptional customer service with a smile.
- Go the extra mile to support our community.
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Store Standards & excellence
- Maintain high operational standards in a smooth-running store.
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Customer Satisfaction
- Utilise product knowledge and promotions to ensure positive shopping experiences.
- Create eye-catching displays to enhance in-store appeal.
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Transaction Accuracy
- Process all sales accurately and efficiently (cash handling included).
- Guard against monetary loss by securing company funds.
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Stock Management
- Take ownership of receiving, replenishment tasks, and stock presentation.
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Cleanliness & Presentation
- The store is a clean and organised paradise—your help keeps it that way.
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Legal Compliance
- Ensure food quality and full adherence to:
- Labelling regulations
- Allergen guidelines
- Ensure food quality and full adherence to:
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Age-Related Sales
- Maintain strict compliance with Age-Related Sales restrictions (Think25 guidance).
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Health & Safety
- Follow company protocols to protect colleagues and customers.
Why Join Appleby Westward?
Employment Benefits
- 10% discount on all in-store purchases—because you deserve to savø
- 5.6 weeks’ paid leave annually (pro-rata), giving you balance.
- Employee Assistance Programme: Grocery Aid, is there for you to support any challenges.
- Company Pension Scheme: Available after 3 months—secure your future early.
- Growth Opportunities: From apprenticeships to management roles, let us pave the way for you.
Apply Now!
If you’re passionate about customer service, driven by community impact, and eager to thrive in retail, apply today. Together, we’ll create an environment where everyone feels—and stays—welcomed.
Let’s build something great in Brixham. 🌊🛒
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