SPAR
Customer Service Assistant - SPAR Chagford (2)
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Customer Service Assistant - SPAR Chagford (2)
Customer Service Assistant – Retail Team at Appleby Westward (Chagford, SPAR)
About Appleby Westward
Appleby Westward operates as the SPAR Wholesaler and Retailer serving the West of England. Our core operations include:
- A Retail Distribution Centre and Support Offices based in Saltash, Cornwall, employing around 2,000 colleagues across:
- Wholesale distribution
- Independent retail network
- Company-owned SPAR retail stores
- SPAR remains the leading convenience brand, spanning locations from Chichester to Land’s End, and covering areas like Bristol and Salisbury.
Our stores offer:
- Convenience goods, groceries, chilled foods, and food-to-go
- Essential local services (e.g. Post Office, lottery, online collection/delivery)
We prioritise excellent customer service, supporting local communities, and active fundraising—our key partner includes Marie Curie.
Location: Chagford
Chagford is a historic market town with:
- Charming architecture
- Surrounded by Dartmoor’s breathtaking landscapes
- A vibrant community and rich cultural heritage
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About the Role: Customer Service Assistant
This position is more than a job—it’s the start of a retail career with growth opportunities, training, and apprenticeship pathways.
Responsibilities
- Pride in Service: Deliver warm welcomes and excellent customer interactions with a focus on supporting local communities.
- Store Standards: Play a key role in ensuring operational efficiency.
- Customer Satisfaction & Product Knowledge:
- Display expertise in products
- Stay updated on promotions and create engaging eye-catching displays
- Transaction Accuracy: Handle sales—including cash handling—securely and accurately (checkout functionality, till replenishment).
- Stock Management: Take ownership of receiving, replenishing, and stock presentation.
- Cleanliness & Maintenance: Work collaboratively to keep the store tidy and appealing.
- Legal Compliance:
- Ensure allergen labelling standards and product quality integrity
- Maintain compliance with Age-Related Sales policies and Think 25 guidance
- Health and Safety: Follow all protocols to safeguard colleagues and customers.
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Benefits You’ll Receive
- 10% in-store discount on all purchases—because hard work deserves rewards!
- 5.6 weeks’ annual leave (pro-rata), time to relax and recharge.
- Employee Assistance Programme (EAP): Grocery-specific support for challenges outside work.
- Company Pension Scheme: Available after just 3 months of service, helping you plan for the future.
- Career Growth:
- Apprenticeship opportunities
- Personalised learning journeys
- Potential progression to Store Manager.
Application
Do you have a passion for customer service and delivering exceptional community-focused retail experiences? If you’re ready to build a rewarding career with us, apply now and take the first step with Appleby Westward!
Apply Here: *[#Induk]
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