SPAR
Customer Service Assistant - SPAR Chagford
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Customer Service Assistant - SPAR Chagford
About Appleby Westward
Appleby Westward is the SPAR Wholesaler and Retailer covering the West of England. Our Retail Distribution Centre and Support Offices are based in Saltash, Cornwall, where we employ around 2,000 colleagues who support our wholesale distribution operations for both our independent retail estate and company-owned retail stores, as well as work within our SPAR network.
Our SPAR retail stores are the leading convenience brand, operating in communities from Chichester in the east, to Land’s End in the west, and from Bristol and Salisbury in the north. In addition to offering convenience goods, groceries, chilled foods, and food-to-go, we also provide essential local services at selected locations, including Post Office services, lottery, and online collection and delivery services.
We take pride in serving our communities and strive to provide an efficient, quality customer service for all our customers. We also play a significant role in local charity and community support, including fundraising for local organisations and our main charity partner, Marie Curie.
About Chagford
Chagford is a picturesque market town with a rich history, charming architecture, and a vibrant community. Surrounded by the stunning landscapes of Dartmoor, this quaint town offers a unique blend of natural beauty and cultural heritage.
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Current Retail Opportunity in Chagford
We are now looking to add talent to our retail store team. Do you have exceptional customer service skills and want to start or further your career in retail? If so, you might be the perfect fit for our team!
The Customer Service Assistant Role
This is not just a job in a shop—it’s a retail career with training, learning, and apprenticeship opportunities.
What You’ll Do
- Warm Welcomes – Customer Service with Pride: Always greet customers with a smile and provide excellent service, going the extra mile for our community.
- Store Standards: Play a vital role in ensuring everything runs smoothly.
- Customer Satisfaction: Use your product knowledge, stay updated with promotions, and create eye-catching displays to delight our customers.
- Transaction Accuracy: Have attention to detail to process all sales transactions accurately and efficiently, including ringing up and cashing up tills while ensuring company monies are secure.
- Stock Management: Take ownership of receiving, replenishing, and displaying stock within your team.
- Cleanliness: Help maintain a clean and tidy store environment at all times.
- Legal Compliance and Food Quality: You will be fully trained to ensure product quality, accurate labelling, and compliance with allergen regulations.
- Age-Related Sales: Ensure compliance with Age-Related Sales regulations and the Think 25 guidance.
- Health and Safety: Understand and follow all Health & Safety guidelines to keep colleagues and customers safe.
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What We Can Offer You
- 10% Discount on all in-store purchases – save money while you shop!
- 5.6 Weeks Annual Leave – calculated pro-rata, ensuring you have time to relax and recharge.
- Employee Assistance Programme: Access Grocery Aid for support.
- Secure Your Future: Available Company Pension Scheme after just 3 months of service.
- Career Progression Opportunities: Tailored learning journeys and potential progression to Store Manager roles.
Why Join Us?
- If you have a passion for customer service and enjoy working within community-focused retail, apply and start your journey of growth with us.
- Together, we create a welcoming, efficient, and safe shopping experience for everyone!
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