SPAR Ireland
Customer Service Assistant - SPAR Whitsone
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Customer Service Assistant - SPAR Whitsone
Customer Service Assistant Role at Appleby Westward (Cornwall Store)
About Appleby Westward
Appleby Westward is the SPAR Wholesaler and Retailer covering the West of England. Based in Saltash, Cornwall, we employ around 2,000 colleagues supporting our wholesale distribution for independent retailers, company-owned stores, and the wider SPAR network.
Our SPAR retail stores serve communities from Chichester to Land’s End and beyond, offering:
- Convenience goods, groceries, chilled foods, and food-to-go
- Essential local services:
- Post Office
- Lottery
- Online collection & delivery
We pride ourselves on excellent community service, active charity fundraising, and a strong partnership with Marie Curie.
About Whitstone
Whitstone, a charming village in Cornwall, features a beloved SPAR shop on the High Street. The store provides:
- A wide range of fresh groceries and produces
- In-store bakery
- Lottery, and a post office
If you love local shops and exceptional service, this role could be perfect for you!
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The Role
We’re seeking energetic individuals to join our Customer Service Assistant team. This is more than just retail—it’s a career with training, apprenticeships, and endless growth potential.
Key Responsibilities
✅ Customer Service with Pride
- Warm, welcoming greetings—delighting customers with a smile.
- Going the extra mile for our valued community.
✅ Maintaining Store Standards
- Ensuring operations run smoothly and efficiently.
✅ Boosting Customer Satisfaction
- Using product knowledge to assist shoppers.
- Updating promotions and creating eye-catching displays.
✅ Transaction Accuracy
- Handling sales transactions with attention to detail.
- Cash up tills securely to protect company funds.
✅ Stock Management
- Taking ownership of receiving, replenishing, and stock displays.
✅ Ensuring Cleanliness & Compliance
- Keeping the store tidy and welcoming.
- Strict adherence to food quality and allergen regulations.
✅ Age-Related Sales Compliance
- Upholding legal guidelines (Think 25) for restricted items.
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✅ Health & Safety
- Following all safety protocols for staff and customers.
What You’ll Gain
💰 10% Discount on all purchases in-store—because hard work deserves savings! 📅 5.6 weeks’ holiday per year, pro-rata for part-time roles.
💙 Employee Support
- Employee Assistance Programme for any personal challenges.
- Grocent Aid for grocery store-related assistance.
💲 Secure Future
- Company pension scheme available after just 3 months of service.
🚀 Career Growth
- Apprenticeship and learning opportunities.
- Potential path to Store Manager roles with progression.
Why Join Us?
If you have: ✔ A passion for customer service ✔ Enjoy working in local communities ✔ ** ambition for retail or apprenticeship progression**
…this is your opportunity!
Ready to Apply?
📩 Apply Now (link to application form) Start your journey with us and help create a welcoming, efficient, and safe shopping experience for everyone in Cornwall!
(Note: AllOurMade is the same employer as Appleby Westward.)*
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