SPAR Ireland
Customer Service Assistant - SPAR Williton
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Customer Service Assistant - SPAR Williton
Customer Service Assistant – Williton, Somerset
About Appleby Westward
Appleby Westward is the SPAR Wholesaler and Retailer covering the West of England.
Our Retail Distribution Centre and Support Offices are based in Saltash, Cornwall, where we employ around 2,000 colleagues who support our wholesale distribution operations for both our independent retail estate and company-owned retail stores, as well as work within our SPAR network.
Our SPAR retail stores are the leading convenience brand, operating in communities from Chichester in the east, to Land’s End in the west, and to Bristol and Salisbury in the north. In addition to offering convenience goods, groceries, chilled foods, and food-to-go, we also provide essential local services, including:
- Post Office services
- Lottery
- Online collection and delivery services
We take pride in serving our communities and strive to provide efficient, high-quality customer service for all our customers. We also actively support local charities and fundraising for our main charity partner, Marie Curie.
About Williton
Williton is a charming Somerset village, where history and community spirit meet in the heart of the West Country. With its leafy lanes, friendly local shops, and the West Somerset Railway heritage line nearby, Williton exudes traditional English character with a warm, welcoming atmosphere. Perfect for those seeking a rural yet vibrant way of life!
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The Customer Service Assistant Role
*"This is not just a job in a shop—it’s a retail career with *training, learning, and apprenticeship opportunities that are endless!"
Your Responsibilities
- Warm welcomes: Always greet customers with a smile, provide excellent service, and go the extra mile for our community.
- Store standards: Play a key role in ensuring everything runs smoothly and efficiently.
- Customer satisfaction:
- Use your product knowledge
- Stay updated with promotions
- Create eye-catching displays to delight customers
- Transaction accuracy:
- Process sales accurately and efficiently
- Manage cash till operations
- Ensure company monies are secure
- Stock management: Your team will take ownership of receiving, replenishing, and displaying stock.
- Cleanliness: Maintain a clean, tidy store environment at all times.
- Legal compliance & food quality:
- Ensure product quality
- Allergen regulation adherence
- Age-related sales: Fully compliant with Age-Related Sales regulations and Think 25 guidance.
- Health and safety: Follow all safety guidelines to ensure colleague and customer welfare.
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What You’ll Get in This Role
✅ 10% discount on all in-store purchases ✅ 5.6 weeks’ annual leave (pro-rata) ✅ Employee Assistance Programme – with access to Grocery Aid for support ✅ Company Pension Scheme (available after 3 months’ service) ✅ Career progression opportunities, including:
- Apprenticeships
- Tailored learning journeys
- Potential to become a Store Manager
Why Join Appleby Westward?
- Build a career in retail with continuous training and development
- Work in a thriving community-focused environment
- Be part of a ** growing team** in a charming village
- Contribute to local initiatives and fundraising efforts
Are You Ready to Make a Difference?
If you have: ✔ A passion for customer service ✔ A desire to work in a community-focused setting ✔ A positive attitude and willingness to support others
Apply now and take the first step in your SPAR retail career with Appleby Westward! Together, let’s create a welcoming, efficient, and safe shopping experience for everyone.
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