Microspec Corporation
Customer Service Associate
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Customer Service Associate - 1st Shift
Educational requirements: High school diploma or GED; advanced computer skills, including working knowledge of QuickBooks and Excel; and 2 to 4 years of related work experience.
Reports to: Customer Service Manager.
Primary job responsibility: Purchase Order processing, Work Order Generation, support customers in providing updates to active orders and late shipments.
Essential functions of the position:
- Accepts, processes, and tracks sales orders;
- Coordinates and shares order and product status to ensure on-time delivery.
- With support from the Customer Service Manager, provides updates to inquiries on delivery times and product availability where appropriate;
- Maintains customer files and other documentation;
- Other related functions as needed.
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Is the work described above checked by another individual?
- YES
- NO
Consistent motor skills and other requirements of the position:
- Persistent:
- Standing: (10)%
- Sitting: (80)%
- Walking: (10)%
- Consistent lifting of up to 25 lbs. – Occasionally
- Minimum lifting of 1 lb. – Frequently
- Maximum carrying distance of up to 100 ft. – Rarely
- Reaching – must be able to reach machines and/or materials up to 6 ft. from the floor – Rarely
- Kneeling – Rarely
- Climbing stairs – Rarely
- Repetitive motion – right/left hand/wrist – Frequently
- Repetitive motion – right/left foot/ankle – N/A
- Continuous arm motions – Yes
- Must be able to avoid potentially moving objects which could cause injury – Yes
- Must be able to grasp and move objects consistently and regularly – Yes
- Vision: intricate nature of work requires vision of 20/20 with or without corrective lenses – Yes
- Must be able to use gaging equipment and tools – Yes
- Must demonstrate ability to work productively and efficiently with others – Yes
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Microspec Offers Competitive Wages And Benefits, Including
- Sign-On Bonus
- Comprehensive Health Insurance
- Matching 401K plan annually after 1 year
- Entry-level 2 weeks paid vacation
- 64 Hours personal/sick time (unused time paid out at the end of the year)
- Annual discretionary bonus
- Salary range-$22-$24 per hour based on experience
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