Johnsons Workwear
Customer Service Co-ordinator
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We are currently seeking a Customer Service Co-ordinator to support the installation and servicing of company-owned equipment at customer sites and to act as a key link between customers and the business.
This role combines hands-on, customer-facing activity with coordination and communication, ensuring service standards are met and customer relationships are maintained in line with our customer commitment.
The role
As a Customer Service Co-ordinator, you will be responsible for installing, servicing, and maintaining company property at customer locations, while providing a high standard of customer service and communication.
Your responsibilities will include:
- Measuring and installing new customer accounts, renewals, and additions, including garment pre-fitting
- Servicing towel cabinets and other rental equipment in line with company standards
- Loading and unloading vehicles and placing items in designated areas at customer sites
- Carrying out stock checks as requested
- Building and maintaining positive working relationships with customers
- Identifying opportunities to expand the business and reporting these to management
- Liaising closely with the Customer Service department and supporting the wider team where required
- Undertaking ad-hoc duties as required to support operational and customer service needs
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What We Offer
This role includes a competitive benefits package, including:
- Access to a company Share Save Scheme
- Employee wellness programme
- Company pension scheme
- Life assurance
- Access to an award-winning training academy focused on skills development and career progression
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About Us
Johnsons Workwear is one of the UK’s leading providers of textile service solutions, supplying thousands of customers across a wide range of industries — including food manufacturing, engineering, motor trade, healthcare, and specialist industrial environments.
Our customers range from large multinational organisations to independent family-run businesses, and we pride ourselves on delivering consistently high standards of service. We are independently reviewed by our customers each year and are recognised as a high-performing provider within our sector.
We are an employee-focused organisation, committed to developing our people and offering long-term career opportunities.
Apply now to join Johnsons Workwear and be part of a well-established, growing organisation.
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