Arnold Clark
Customer Service Executive
How your CV stacks up
Upload your CV to see how well it fits this job role
?%
Customer Service Executives – Edinburgh MG/OMODA/JAECOO Branch (Seafield)
We’re currently looking for Customer Service Executives to create an outstanding customer experience in our Edinburgh branch and help customers get excited about our products.
Why choose us?
- 33 days’ holiday allowance with room to grow
- Generous retail discounts
- Private healthcare
- Simplyhealth services – all employees have access to a GP 24/7 and can claim money back on medical and dental treatments
- Pension scheme
- Maternity and paternity packages
- Opportunities for training and progression
Hours
You’ll work a five-day week on a set rota, including weekends (38 hours per week).
About The Role
At Arnold Clark, you’ll be known as a Product Genius, but your role focuses on the customer experience. Our Product Geniuses are our in-branch experts who develop expertise in our products, communication skills, and the full sales journey—from enquiry to sale to delivery and beyond. You’ll operate as part of a cohesive team, supported by the management across the branch.
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
A great fit for a customer service superstar with a passion for efficiency and innovation, you’ll receive training, but we value candidates with a thirst for knowledge and an ability to learn independently.
This position typically serves as a stepping stone for candidates aiming to progress into car sales.
Day-to-Day Duties
- Welcoming customers, demonstrating vehicles, and ensuring a vibrant showroom environment
- Assisting with showroom presentation and advertising
- Supporting the Sales department to deliver excellent customer experience
- Organising and accompanying customers on test drives
- Swotting up on our vehicles and manufacturer specifications
- Developing product knowledge to help customers find the right fit
- Ensuring a cheerful, consistent customer journey from enquiry to delivery
Essential Skills
- A confident communicator, proving that a positive attitude delivers great outcomes
- Willingness to go the extra mile
- A full UK driving licence (work-related)
- Flexibility to work both independently and as part of a dynamic team
- Commitment to progression within the company, with a future career path into car sales
Get help with your application
Your very own career expert that helps elevate your application to the next level.
Our Culture
Arnold Clark is committed to fostering a diverse and inclusive workplace. We champion an environment where collaboration, unique perspectives, and innovation are celebrated. We nurture talent, encourage ambition, and value those who take pride in their work.
At Arnold Clark, our employees are at the heart of everything we do—diverse in make-up, united in goals.
For more about Life at Arnold Clark, see our website.
Note: Employment within the Arnold Clark Group is subject to satisfactory reference, discretionary check, and enhanced DBS. (See original specification for exact phrasing.)
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
Skills