Miller Homes Ltd
Customer Service Inspections Manager
How your CV stacks up
Upload your CV to see how well it fits this job role
?%
Customer Services Inspections Manager
South Midlands Region, Northampton, NN4 9BS
Competitive salary + attractive benefits
At Miller Homes we are building homes in a way which allows us to build better places for people to belong to, better homes for customers and better places for communities to thrive and nature to prosper. We are also creating a better working environment for our people. We create better places where people and planet prosper.
We are looking to recruit a Customer Services Inspections Manager to join our team in the South Midlands region. The role of Customer Services Inspections Manager will see you carry out inspection works for the Customer Services team to ensure quality of all homes prior and post completion and to identify any necessary remedial works across relevant Miller Homes Limited sites.
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
RESPONSIBILITIES:
- To act professionally at all times with the company name and charter in mind
- To meet and carry out a fair analysis of defects reported by our customers and ensure work is attended to within the time-scales agreed and in accordance with the service level agreements in place.
- Liaise with NHBC regarding technical requirements and attend resolutions and insurance claims as and when required.
- Provide feedback to the line manager regarding defects and solutions and ensure any defective work is brought to the attention of all relevant parties to prevent repeat.
Get help with your application
Your very own career expert that helps elevate your application to the next level.
REQUIREMENTS:
- Experience in a similar role with another housebuilder is essential
- General knowledge of NHBC Technical Requirements/Guidelines essential
- To offer courteous, exemplary and efficient customer service at all times
- Able to form strong professional relationships and liaise regularly with different disciplines within the business to assist you achieve your daily goals
WHAT WE OFFER:
- Competitive basic salary
- 26 days annual leave + public holidays + your birthday off
- Opportunity to earn 10% bonus
- Company car, or car allowance of £5,000 per annum
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
Skills