TransDev GB (Transmission Developments Co (GB) Ltd)
Customer Service ISSCO/0626/07
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Job Title: Customer Service ISSCO/0626/07
Location
Hamworthy, Poole, BH15 4HF
Job Type
Full Time
Posted on
2nd April 2026
Job Description
Location: Hamworthy/Poole
Hours: Full-time, Monday to Friday, 9am–5pm
We are looking for a friendly and organised person to join our office team in a customer service role. This is a great opportunity for someone who enjoys working with people and wants a steady, office-based position. This is a permanent office based role within a well-established and successful business.
What You’ll Be Doing
- Speaking with customers by phone and email
- Helping prepare quotes and process orders
- Keeping track of customer requests and following up where needed
- Supporting the wider customer service team with day-to-day tasks
- Keeping records accurate and up to date
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This is a customer service and co-ordination role – no cold calling or direct sales.
What We’re Looking For
- A positive attitude and a willingness to learn
- Comfortable speaking to people and providing good customer service
- Basic computer skills and attention to detail
- Able to work well as part of a team
No specialist product knowledge is required – full training will be provided.
What’s In It For You
- Friendly, supportive team environment
- Full training provided
- Free on-site parking
- Company pension
- 20 days holiday plus bank holidays, increasing with service
- Your birthday off as an extra holiday (subject to conditions)
Whilst previous office or customer service experience is helpful it is not essential – we welcome applications from people looking to develop their skills or move into an office-based role.
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Hours
Mon-Fri 9-5pm, 37.5 hours/week
Benefits
- Free parking
- Company pension scheme
Holiday
20 days holiday, rising at 1 day per year to a max 25 days after 5 years continuous service (PLUS bank holidays). You also get your birthday day off as holiday (subject to conditions).
Skills Required
- Communication
- Teamwork
- Numeracy
- Accuracy
- Multi-tasking
- Organisation
Existing Qualifications (Edu/Certs/Driving)
- GCSE or equivalent
Start Date
Immediate
As this is a salaried, permanent non-sales role, we pay a competitive salary, but no commission – if you are looking for a commission-based sales role, this is not the role for you.
To apply for this job email your details to GDale@transdev.co.uk.
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