Purely Recruitment Solutions
Customer Service Receptionist
How your CV stacks up
Upload your CV to see how well it fits this job role
?%
Is this your next job? Read the full description below to find out, and do not hesitate to make an application.
Permanent
Full-Time (Monday to Friday – 8:00am to 6:00pm inc half hour unpaid lunch, every third Saturday 8:00am – 12:00pm)
Salary - Competitive
Southampton
Must have experience in the automotive industry
We are assisting our client – a family run business – in recruiting a Customer Service Receptionist to join their friendly team in Southampton. This role operates in the heart of our business, therefore you will be enthusiastic, dynamic with a passion for delivering excellent customer service that will contribute to our clients ongoing success.
Duties
- Greeting visitors in a friendly manner and directing them appropriately.
- Raising T cards for all bookings and creating jobs.
- Obtaining order numbers to include authorisation of work and regular process updates.
- Liaise with Workshop Control to notify of work arriving and waiting to be commenced.
- Planning of scheduled servicing and Tacho/MOT bookings.
- Completing Night Board and confirming customer attendance.
- Processing and checking retail invoice costings.
- Send jobs for final order approval and then onto accounts for payment.
- Ensure all keys are correctly tagged with vehicle details.
- Monitor, Log and control the use of Courtesy details.
- Representing the business with professionalism.
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
Skill Requirements
- Excellent telephone manner and computer skills.
- Pro-active approach.
- Taking pride in what you do.
- Willingness to learn.
Get help with your application
Your very own career expert that helps elevate your application to the next level.
Benefits
- 20 days holiday plus bank holidays (pro-rata in the first year).
- Holidays increase with time served.
- Nest Pension Scheme.
- 6 month performance reviews.
- Uniform provided.
Note – Slightly late finish last working day of the month to ensure all month end procedures are completed
By applying for this role you give permission for Purely Recruitment to submit your personal information contained within your CV or any other relevant information provided in order for the prospective employer to review your application for the specific role applied for. Purely recruitment will not submit or use your personal information for any other purposes other than for searching for alternative employment
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
Skills