Sensient
Customer Service Rep II
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Regulatory Specialist
At Sensient Technologies, we are experts in the science, art and innovation of color and flavor. We are market-savvy and visionary. We are problem solvers. And we will be better with you. We are looking for a Regulatory Specialist to join our team to manage compliance of product information that meet regulations both locally and internationally.
Working as part of the Customer Services Team, within Supply Chain, you will manage the receipt of customer orders and progress their completion through the order fulfillment cycle, whilst providing support to interrelated functions including Purchasing, Planning, Transport & Distribution, Commercial and Site Administration duties.
What you’ll do:
- Receive, verify accuracy and enter customer orders, liaise with Planning and confirm delivery dates with customers
- Your customer portfolio will consist of European and English language speaking customers
- Manage customer enquiries, resolve queries, source and provide information
- Interrogate data systems and generate reports for management reporting
- Take ownership of your orders, monitor WIP and champion your OTIF completion
- Work closely with Supply Chain Departments to provide daily support and absence cover when required
- Using Microsoft Excel on a daily basis, to track order progress and analyse data
- Office based in Milton Keynes and willing to travel to EU sister office locations
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What you’ll bring:
- Good secondary education or business degree
- Experience in Customer Service, Planning or Supply Chain
- Numerate and familiar with ERP systems
- Fluent in English and one European Language
- Excellent organizational, communication and administrative skills
- Export experience would be advantageous
What you’ll get:
- Opportunity to collaborate with your local colleagues, onsite 5 days per week
- An excellent salary, benefit offering and development opportunities
- An opportunity for occasional travel for business meetings with international colleagues
- A thorough and effective training experience during onboarding and beyond
- Your manager is known for empowering the team to make decisions, which is reflected in a remarkable team spirit
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About Sensient:
Sensient Technologies Corporation is a leading global manufacturer and marketer of colors, flavors, and extracts. Sensient employs advanced technologies at facilities around the world to develop specialty food and beverage systems, cosmetic and pharmaceutical systems, specialty colors, and other specialty and fine chemicals. The Company's customers include major international manufacturers representing most of the world's best-known brands.
About Sensient Flavors:
Sensient Flavors offers innovative, global taste solutions and specialized flavor delivery systems that help bring life to your food and beverage products. Our leading-edge technologies reflect our core philosophies to be dynamic and innovative and to add value to your applications.
As a dynamic and diversified global leader, we offer an excellent salary and comprehensive benefits package. For more information, visit our website at http://www.sensient.com
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