Chisholm Hunter
Customer Service & Repairs Administrator - Bromley
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Customer Service & Repairs Administrator - Bromley
Starting Salary: £12.71+ (depending on experience)
Location: Bromley
Fully onsite - Monday to Friday
Voted one of Sunday Times best places to work 2025 and 2026!
Chisholm Hunter is one of the UK's multiple award-winning jewellers, supplying luxury jewellery and Swiss timepieces to our clients since 1857. We are a family-run business, passionate about our exquisite products and are experts at delivering a high-end, luxury customer experience which is 'A Cut Above'.
At the heart of everything we do are our HEART values - Honesty, Excellence, Accountability, Respect, and Teamwork. These guide the way we work with our clients, our colleagues, and our communities.
We are looking for a Customer Service and Repairs Administrator to be based in our Bromley store.
Job Responsibilities
- Support the branch management team, review and analyse store performance in repairs and special orders targets
- Ensuring that merchandising and visual window displays are maintained to a high standard and in line with seasonal campaigns
- Banking and Monday End-Of-Week returns including all monies banked and cash reconciliation invoices and accounts from the store
- Conducting daily stock counts for audit purposes
- Taking charge of stock control including supervising all goods in and out of the branch and preparing the stock totes for dispatch
- Taking charge of customer calls for repairs and Special Orders and processing these accordingly
- Establish and maintain productive working relationships within the team with the purpose of contributing to the overall positive atmosphere within the store
- Management of all other administrative duties as required for the branch
- Maintaining a high level of 'Cut Above' customer service by opening each interaction with a natural approach, putting the customer at ease and building a relationship.
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Requirements:
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Your very own career expert that helps elevate your application to the next level.
- Experience in a commercially-focused (preferably retail) Administrator role
- Skilled in Microsoft Office suite
- Eager to learn and build on your retail and product knowledge
- The ability to work as part of a team and use your own initiative
- Fantastic communication and organisation skills
Benefits
- Excellent career development opportunities and a clear development path
- Accredited industry training and qualifications (fully-funded)
- 29 days holiday per year
- Company life assurance of three times your salary for all colleagues
- Generous staff discounts
- Colleague incentives
If this sounds like the ideal role for you, apply now!
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