Avensys Consulting UK
Customer Service Representative
How your CV stacks up
Upload your CV to see how well it fits this job role
?%
Customer Service Representative
HIRING Customer Service Agent - Newcastle Upon Tyne (Onsite) 📍 Newcastle Upon Tyne 📄 6 Month Contract (Inside IR35) 💷 Up to £15 per hour (DOE) ⏰ 37.5 Hours per Week 💰 Overtime: 1.5x Standard Rate | Double Time Available 👥 2 Positions Available I'm currently recruiting for a Customer Service Agent to join a well-established financial services operation supporting customers with personal loan account enquiries. This is a fast-paced, customer-focused role where you'll be handling inbound calls, resolving customer queries, maintaining accurate customer records, and delivering a high standard of service while working towards team KPIs and service levels. What we're looking for: Previous Call Centre / Contact Centre experience Strong Customer Service background Comfortable handling a high volume of inbound calls Experience working to KPIs and performance targets Strong communication and customer handling skills Desirable: Financial Services or Banking experience Personal Loans experience Customer Records Management GDPR awareness Please apply only if you are: ✔ Happy to work fully onsite in Newcastle Upon Tyne ✔ Able to attend a face-to-face interview ✔ Comfortable working a 37.5-hour rotating shift pattern ✔ Available to work shifts between 8am–8pm Monday to Friday and 9am–6pm Saturday & Sunday as part of a planned rota In return, you'll join a supportive team environment with competitive rates and opportunities for overtime. 📩 If you're interested and meet the above requirements, please apply with your latest CV or send me a direct message for further details. #CustomerService #CallCentre #ContactCentre #Newcastle #CustomerSupport #FinancialServices #ContractJobs #HiringNow #InboundCalls #CustomerExperience
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
Get help with your application
Your very own career expert that helps elevate your application to the next level.
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
Skills