🌟 What You’ll Do:

• Manage customer orders from quote to invoice accurately and on time.
• Respond to customer enquiries with professionalism and care.
• Process credits, rebills, and stock-related requests.
• Coordinate shipments with manufacturing sites and courier partners.
• Keep customers informed about product availability and deliveries.
• Maintain accurate customer records and internal reports.
• Support the Sales and Operations teams with administrative tasks.
• Follow company procedures and help continuously improve our service.

🌟 What You'll Bring

• 3–4 years' experience in a fast-paced customer service role (pharmaceutical or healthcare experience is a plus).
• Strong communication and relationship-building skills.
• Excellent attention to detail and organizational skills.
• Confidence using Microsoft Excel and Word.
• A calm, customer-first approach with the ability to manage multiple priorities.
• Flexibility to support on-call and additional hours when required.

🌟 What Makes You a Great Fit

• You take ownership and prioritize effectively.
• You're proactive and always looking for better ways of working.
• You adapt quickly in a fast-moving environment.
• You're a collaborative team player with high standards.
• You stay calm under pressure and are committed to delivering an outstanding customer experience.

Disclaimer

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of employees assigned to this position.

Equal Opportunity Employer

Curium is an equal-opportunity employer and believes everyone deserves respect, dignity, and equality. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.