Aggreko
Customer Service Representative
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Customer Service Representative
Customer Service Representative
Bring your energy to Aggreko as a Customer Service Representative. You’ll play a key role in the efficient running of the customer centre, increasing customer satisfaction, loyalty, and retention, while exceeding customer expectations.
Power without pause. At Aggreko, we provide heating, cooling, and oil-free air to keep operations running seamlessly—whether it’s world-class events lasting weeks or mining operations sustaining entire communities for decades. We keep the world on.
What You’ll Do
- Act as the principal point of contact for Aggreko’s customers
- Manage all internal touchpoints throughout the rental lifecycle
- Collaborate with Sales and Operations teams to deliver a successful customer experience
- Meet and exceed customer expectations and requirements
- Build and maintain trusting, effective relationships with customers
- Handle incoming customer inquiries, addressing equipment, service, or contract-related questions
- Manage customer credit limits and payment expectations
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You Are
- Experienced in customer service or account management
- Highly skilled at customer service, with the ability to resolve issues, gather customer information, and provide suitable product and service solutions
- Familiar with CRM systems
- Strong in stakeholder relationship management
- Collaborative, with a team-focused mindset
Why Aggreko?
- Flexible hybrid working environment with a strong work-life balance
- Generous benefits package, including:
- Pension plan
- Bonus scheme
- Life Assurance
- Generous holiday entitlement, with the option to buy or sell unused days
- Continuous professional development
- Paid volunteer leave
- Access to the Employee Assistance Programme, supporting work-life health balance
- Culture of resilience, positivity, and perseverance—because we thrive by being ourselves
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Straight from the source: Aggreko cares. We work in dynamic, challenging environments where business growth and community success are just as important as ensuring no action—no event—is paused. Whether it’s ensuring mines, festivals, or essential services operate flawlessly, your role matters.
Equal opportunity employer. Aggreko welcomes candidates from all backgrounds, celebrating diversity in skills, attitudes, and viewpoints. We are committed to ensuring fair consideration of all qualified applicants, regardless of race, colour, ethnicity, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
Join a team that’s culture-shaped by energy—where your best is always met with growth, and going the extra mile isn’t just encouraged—it’s how we fuel the world. Apply now and bring your energy. LI-LW1
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