Daily Dose Juice
Customer Service Representative - Temporary
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Customer Service Representative - temporary
Corby | Full Time | Monday-Friday | 9am-5pm
We're looking for someone to join the Daily Dose team on a temporary basis for a minimum of 8 weeks, with the possibility to extend, dependent on volume of work.
Daily Dose is one of the UK's fastest-growing cold-pressed juice brands. We supply hundreds of cafés, coffee shops, wholesalers and retailers across the UK with fresh juices made from rescued British fruit and vegetables.
We're a small team that works hard, gets stuck in and genuinely enjoys what we do. If you're organised, like being busy and enjoy helping customers, we'd love to hear from you.
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The Role
You'll play a key part in keeping our customer operations running smoothly, working closely with the sales and operations teams.
Day-to-day you'll be responsible for:
- Processing customer orders
- Managing the customer inbox and responding to emails
- Communicating any out-of-stock products to customers
- Liaising with the warehouse and wider team to make sure orders run as planned
- Supporting customers with general queries
- Helping with customer outreach via email when needed
We're looking for someone who:
- Has previous customer service experience
- Has excellent written English
- Has great attention to detail
- Is organised and can manage multiple tasks at once
- Is confident communicating with customers by email
- Picks things up quickly and isn't afraid to ask questions
- Has a positive attitude and enjoys working as part of a team
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What you'll get
- Full-time hours (Monday-Friday, 9am-5pm)
- A friendly, supportive team
- Free Daily Dose juice whenever you fancy one
- Experience in a fast-growing business with opportunities to grow our team
If this sounds like something you'd enjoy, we'd love to hear from you. Please contact our HR department on hr@dailydosejuice.co.uk if you want further information.
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