CMT Group
Customer Service & Sales Apprentice (Depot Operations)
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Job Summary
Join CMT's depot team supporting the Sizewell C project, one of the UK's largest infrastructure developments. Gain hands-on experience in customer service, sales, quotations, order processing, and depot operations while working alongside experienced colleagues and building a long-term career within CMT.
Key Responsibilities
- Process customer orders accurately and efficiently
- Prepare customer quotations
- Support sales activity and customer enquiries
- Serve customers collecting orders from the depot
- Answer incoming telephone calls
- Resolve customer queries and issues
- Support depot administration and record keeping
- Build relationships with customers and site personnel
- Learn about products, stock management, and depot operations
- Deliver excellent customer service at all times
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Required Skills
- Strong communication skills
- Customer-focused approach
- Good IT skills
- Attention to detail
- Organisation and time management
- Teamwork
- Positive attitude and willingness to learn
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Qualifications
- GCSE Grade 4/C or above in English and Maths preferred
- Eligible to undertake a Level 3 Business Administrator Apprenticeship
Benefits / Career Development
- Level 3 Business Administrator Apprenticeship
- Structured training and mentoring
- Opportunity to support the Sizewell C project
- Long-term career prospects within CMT
- Progression opportunities including Assistant Depot Manager
Working Hours
- Monday-Friday, 7:45am-5:15pm
- 42.5 hours per week (excluding breaks)
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