Ideal Heating
Customer Service Specialist
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Telemarketing Executive | Hessle
Aquilo Recruitment is delighted to be partnering with Ideal Heating to recruit a Telemarketing Executive to join their successful Loyalty Marketing Team based in Hessle.
This is a fantastic opportunity for someone with strong customer service and communication skills who is looking to build a long-term career within a market-leading organisation. Full training will be provided, alongside excellent progression opportunities and the chance to work within a supportive and collaborative team culture.
What you'll be doing:
- Making outbound calls to loyalty scheme members
- Building strong relationships and delivering an exceptional customer experience
- Supporting marketing campaigns, promotions, products, and services
- Managing customer records through Salesforce CRM while ensuring GDPR compliance
- Converting warm and cold leads into sales opportunities
- Supporting customer retention and engagement initiatives
- Connecting homeowners with local loyalty scheme members
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What we're looking for:
- Strong communication and relationship-building skills
- Previous customer service experience
- Good Excel and data entry skills with excellent attention to detail
- Positive, enthusiastic, and proactive attitude
- Strong time management and organisational skills
- Ability to work independently and as part of a team
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Previous experience in telemarketing, telephone sales, Salesforce, or GDPR would be advantageous, but it's not essential as comprehensive training will be provided.
🌟 If you're looking for a role that offers development, progression, and the opportunity to join a fantastic team, we'd love to hear from you. 📩 Apply now or contact Aquilo Recruitment for a confidential discussion.
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