B&M Retail
Customer Service Supervisor
How your CV stacks up
Upload your CV to see how well it fits this job role
?%
Job Title: Customer Service Supervisor
We are currently recruiting for a Customer Service Supervisor to join our team in Westwood Shopping Centre, Belfast! This is a permanent, part-time role, working 30 hours a week and will require the flexibility to work shifts in the daytime, evenings, and at weekends.
As a Customer Service Supervisor, you will support the Customer Service Manager in running the cash office and the checkout area, ensuring that our team delivers the best service for our customers!
You Will Also
- Be passionate about delivering exceptional customer service
- Ensure colleagues demonstrate the appropriate behaviors in the checkout area
- Provide colleagues with the appropriate skills and knowledge
- Be highly visible and approachable to customers and colleagues
- Operate and deliver processes that ensure the store meets all legal requirements
- Merchandise the store to provide a welcoming customer environment which also delivers sales and profitability
- Protect and safeguard the Company assets
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
Ideal candidates will be
- Enthusiastic
- Focused
- Driven team players with a passion for retail & delivering great service!
It Is Essential That You Have The Following
- Experience supervising/managing a small team, in a fast-paced retail environment
- Strong numerical and problem-solving skills
- A flexible approach and a ‘can do’ attitude
- The ability to think on your feet
Get help with your application
Your very own career expert that helps elevate your application to the next level.
B&M Retail are one of the UK’s fastest-growing retailers and with our ongoing expansion plans, there really hasn’t been a better time to join us. We have a variety of exciting retail careers available & we offer fantastic on-the-job training. If you are looking to fast-track your career, the opportunities are endless!
If you would like to join a great team in a fast-paced, growing business, apply online today!
B&M Retail are an equal opportunity employer. We are committed to creating an inclusive and diverse environment for all colleagues.
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
Skills