Argyll

Customer Services Assistant/Receptionist/ Front of House / Member Experience

London
Posted 15 days ago

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Customer Services Assistant/Receptionist/ Front of House / Member Experience

Are you passionate about delivering a first-class experience, not just a service?

Argyll is London's premium serviced office provider. We are driven by a desire to create the finest workspace experience for our clients, combining iconic addresses, elegant architecture and design with a personal, attentive service that ensures our customers' days run effortlessly.

โœจ This is an exciting opportunity to join a team recognised for its exceptional culture. As our portfolio continues to grow across Central London, we are building a talent pool of Customer Services Assistants who will become the heart of our buildings and help deliver the outstanding experience our clients expect.

Whether you are seeking a full-time or part-time opportunity, we'd love to hear from you.

Location

This role is based in our portfolio of premium workspaces in Zone 1 London.

Working Hours

We are currently considering both:

Full-time opportunities (37.5 hours per week, Monday-Friday) Part-time opportunities (hours to be discussed during the recruitment process)

Why Join Us?

You'll be supported by a culture of empowerment, trust and teamwork. We are proud to be recognised as a leading employer:

๐Ÿ† Great Place to Work (2023)

๐ŸŒŸ Newsweek's UK's Top 100 Most Loved Workplaces (2022 & 2024)

๐Ÿ… The Sunday Times Best Places to Work (2024)

About The Role

This is a varied and hands-on role where no two days are alike. As part of our Operations team, you will provide an exceptional, seamless experience for our clients and their visitors.

Your responsibilities will include:

Providing seamless operational and front-of-house support. Proactively managing client needs and supporting day-to-day centre operations. Setting up meeting rooms for corporate events and preparing bespoke catering. Conducting essential operational duties, including fire alarm tests and basic IT support. Acting as a brand ambassador and building strong professional relationships with clients and visitors. Working flexibly across different buildings within our portfolio, with opportunities to learn, develop and broaden your experience.

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The Mindset: Who Excels Here

We are looking for individuals who demonstrate:

Service Excellence

A genuine desire to support and help others, always going above and beyond.

Thoughtful Problem Solving

A proactive, practical and common-sense approach to finding solutions.

Attention to Detail

A meticulous approach that ensures every operational detail is delivered to the highest standard.

Collaboration

A positive team player who builds effective relationships to achieve shared goals.

Learning Orientation

A curiosity to learn and develop a thorough understanding of our standards, systems and ways of working.

Professional Presence

You present yourself professionally and courteously, ensuring your communication and approach reflect the premium experience our clients expect.

Use of AI and Technology

We recognise the growing role of AI and emerging technologies in the workplace. In this role, you may be expected to use digital tools, including AI-enabled solutions, in a responsible and effective way to improve productivity, decision-making and outcomes. We encourage curiosity, continuous learning and thoughtful adoption of new technologies in line with our values, policies and ethical standards.

ESG Commitment

All roles at Argyll play an active part in supporting our ESG commitments, ensuring responsible, sustainable and ethical practices in everything we do.

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Our Commitment to You

We believe our people are our greatest asset. We are committed to your development, wellbeing and creating a truly inclusive culture.

๐Ÿ’™ A People-First Culture

We are a Disability Confident Committed (Level 1) and Tommy's accredited employer. Our family-friendly policies go beyond statutory requirements and include a nursery fees salary sacrifice scheme.

๐Ÿฉบ Your Wellbeing

We offer a health cash plan to support you and your family, together with dedicated cancer support services.

๐Ÿค Teamwork & Community

We value recognition and connection, with provisions for team breakfasts, lunches and regular social events. We also offer volunteering leave to support our charity partners.

๐Ÿ“ˆ Learning and Development

We provide excellent opportunities to develop new skills, broaden your experience and build a rewarding career with us.

Diversity and Inclusion

Diversity is central to our ethos. We celebrate individuality and are committed to creating an inclusive environment where every background is valued and respected.

We welcome applications from all backgrounds. If you require any reasonable adjustments to participate in our application or interview process, please let us know.

Please Note

Due to the high volume of applications, only successful candidates will be contacted.

Ready to Join Us?

If you're excited about joining a company that is redefining the premium workplace experience and would like to be considered for current and future opportunities across our growing Central London portfolio, we'd love to hear from you.

Please click Apply Now.

To learn more about our company, benefits and culture, please visit our Careers at Argyll page.

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Skills

Service Excellence
Problem Solving
Attention to Detail
Collaboration
Learning Orientation
Professional Presence