TD SYNNEX UK&I
Customer Success Manager - Microsoft CSP
How your CV stacks up
Upload your CV to see how well it fits this job role
?%
Customer Success Manager - Microsoft CSP
Customer Success Manager
Strengthen every partnership. Build with intention. Drive customer success!
About the Role
The Customer Success Manager will drive new business opportunities and expand our partner and end customer network. Key responsibilities include:
- Managing quotes and closing orders
- Delivering tailored solutions in targeted product sets
- Building strong, strategic relationships with customers and partners
We value a culture that fosters curiosity, inclusivity, and exceptional leadership—starting with intentional listening and collaboration. If you thrive on partnership, impact, and clear communication, this role is for you.
Why You’ll Love Working Here
At TD SYNNEX, company culture trumps perks—we prioritise trust, transparency, and meaningful human connections.
Benefits + Perks
- Hybrid working flexibility
- Private healthcare access
- Employer-matched pension scheme
- Enhanced parental, family, and birthday leave (yes, even pet birthdays!)
- Four Business Resource Groups (BRGs) supporting inclusion and belonging
- Clear career progression with benchmarked salaries
- Sustainability: 19.2% annual energy reduction across UK offices
- Voice and inclusion: Embracing diverse perspectives
- Disability Confident employer & welcoming of all backgrounds
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
Company Values
Four guiding principles shape our culture: ✔ Own It – Take initiative and responsibility for outcomes ✔ Grow and Win – Foster personal and business growth ✔ Dare to Go – Innovate and take calculated risks ✔ Do the Right Thing – Uphold integrity, fairness, and global impact
Key Responsibilities
- Identify and pursue new business opportunities within the partner ecosystem
- Proactively recruit new partners and expand the commercial network
- Execute strategic programs to drive partner engagement and measurable growth
- Align partner and customer solutions with project and business objectives
- Build & maintain trust-based relationships with partners, stakeholders, and internal teams
- Collaborate cross-functionally to ensure seamless delivery of solutions
- Track and report sales performance and program success metrics
- Present exceptional Proof of Execution (POE) for management stakeholder updates
- Stay current on industry trends and Microsoft product developments
What We’re Looking For
We seek people who care deeply, do exceptional work, and bring passion—not just experience.
Essential Skills & Traits
- Relationship-building prowess: Communicate clearly and foster deep partnerships
- Detail-oriented: Mastery of telephone etiquette and quote/project management
- Strategic mindset: Leverage commercial awareness to grow business opportunities
- Adaptability: Prove a growth mindset, embracing new skills and challenges
- Cross-functional collaboration: Juggling priorities with agility
- Bonus: Tech industry knowledge (but curiosity, not prior experience, sets us apart!)
Get help with your application
Your very own career expert that helps elevate your application to the next level.
What’s in It for You?
Career & Development
- Elective benefits tailored to your region for lifestyle alignment
- Leadership & professional development programs (accelerated career growth + leadership courses)*
- Life Empowerment Assistance: Workshops targeting financial, physical, and mental well-being
- Global onboarding: Network with peers within 30 days of joining
- Apprenticeship & mentorship opportunities across teams
Civic Empowerment
- Join inclusive communities and local volunteering
- Participate in environmental, social, and DE&I initiatives
- Access career chances through equal growth pathways
Don’t hold back if you meet almost any—but not all—requirements. TD SYNNEX celebrates adaptability, curiosity, and impact. Aim high—we’d love to meet you.
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
Skills