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Customer Success Technical Architect

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Engineer / Senior Engineer – Partner Applied Solutions
IBM Global Sales – Confluent Partnerships
About the Role
At IBM Global Sales, we unite innovation, collaboration, and expertise to tackle clients’ most complex business challenges. Working globally across industries, you’ll partner with colleagues, clients, and stakeholders to co-create transformative solutions fostering digital transformation and lasting impact.
Success in Global Sales thrives on curiosity, empathy, and collaboration—bridging technical expertise with strong relational skills to build trusted partnerships and innovative solutions that drive business and societal progress. Join a supportive culture offering world-class onboarding, continuous learning, and career growth opportunities in a global team dedicated to innovation and impact.
Responsibilities
As an Engineer / Senior Engineer in the Partner Applied Solutions (PAS) team, your mission is to design and build internal tools, automation frameworks, and partner-facing assets that enhance how partners and Confluent teams integrate, test, and operate event streaming solutions.
You’ll engage with the full Confluent stack—from Kafka and connectors to Confluent Cloud APIs, infrastructure automation, and validation tooling—creating reusable, durable components to streamline partner development and ensure reliability at scale.
Reasons to use Rodeo
I’m in my final year doing Economics and I don’t know whether to apply for grad schemes now or do a masters first. What do you think?
Honest answer — it depends on where you want to end up. A lot of top grad schemes (Big 4, civil service, banking) don’t need a masters. Let’s look at the ones you’d be competitive for now, and we can decide if a masters actually adds anything.
Also worth knowing: most autumn 2026 applications are open now. Timing matters more than you think.
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Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
Graduate Consultant — 2026 Scheme
Why you're a good match
StrongYour economics background and your summer at a regional bank line up with what PwC looks for on the consulting scheme. Applications close in four weeks.
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Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Why you're a good match
You’ve got the grades and the economics background, and your bank internship is exactly the experience this scheme looks for. Apply soon — deadlines close within the month.
Experience fit
Your summer at the bank plus your econometrics coursework map directly to the day-one responsibilities on this scheme — client modelling, market briefings, and deal support.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
This role combines engineering excellence, partner enablement, and platform maturity, ideal for engineers keen on building systems that amplify the impact of others.
Key Responsibilities
- Develop robust tools and frameworks to streamline integration, testing, and verification of Kafka solutions for Confluent and partners.
- Build automation and validation systems to ensure reliability, compliance, and production-readiness of Kafka connectors, APIs, and partner integrations.
- Create shared libraries, SDKs, or internal services to reduce manual effort and enhance consistency across engineering teams.
- Collaborate with Product, Engineering, and Partner Engineering to address pain points, automate workflows, and deliver scalable solutions.
- Own the entire project lifecycle—from ideation and prototyping to production deployment and adoption.
- Contribute to engineering standards, processes, and governance to ensure maintainability and seamless integration of PAS-built assets.
- Participate in design reviews, shape architectural decisions, and mentor peers when relevant.


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Required Technical & Professional Expertise
- Proven experience developing in Java.
- Deep expertise in Apache Kafka, event-driven architecture, and streaming systems.
- Strong grasp of distributed systems, API design, automation, and CI/CD practices.
- Ability to design internal tools or frameworks balancing performance, reliability, and maintainability.
- Hands-on experience with cloud infrastructure (AWS, GCP, or Azure) and containerisation (Docker, Kubernetes).
- Excellent collaboration and communication skills, with the ability to influence cross-functional teams effectively.
Preferred Technical & Professional Experience
- Experience developing or testing Kafka connectors or analogous data integration systems.
- Familiarity with infrastructure-as-code (IaC) tools (Terraform, Pulumi) and automation pipelines.
- Contributions to open-source projects or tooling that supports developer communities.
- Background in partner or ecosystem engineering, particularly with internal tooling for external users.
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
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