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Customer Team Member
Customer Team Member
Location Hillsborough Road, Glen Parva, Leicester, LE2 9PT
Pay: £13.04 per hour Contract: 12 hours per week + regular overtime, permanent, part-time Working pattern:
- Wednesday and Friday: 3pm–10pm
- Sunday: 3pm–10pm
- Additional availability required (discussed at interview)
Full paid training provided.
Apply directly from mobile via assessments (no CV needed).
About the Role
Co-op is searching for enthusiastic Customer Team Members to join a supportive team in our fast-moving store. Your work will make a difference every day—whether it’s running the post office, managing the bakery, or processing online orders for home delivery. You will be a trusted, friendly face in your local community, promoting Co-op membership and supporting national/local charities.
Why This Matters
You’ll ensure customers find what they need quickly, while: ✅ Maintaining stock to boost sales ✅ Strengthening community ties through local charity partnerships ✅ Encouraging Co-op membership to benefit more shoppers
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Day-to-Day Responsibilities
- Deliver friendly and thoughtful customer service and resolve issues
- Collaborate with your team to keep operations running smoothly
- Work on the shop floor, tills, and daily store tasks
- Ensure stock accuracy by checking prices, dates, shelving, and reviews safety compliance (e.g., temperatures)
- Promote the benefits of Co-op Membership and engage locally
What You’ll Bring
✔ Passion for helping people with strong customer service skills ✔ Ability to work flexibly across shifts and as part of a team ✔ Interest in retail (no experience required)
Why Join Co-op?
As a member-owned business, we’re powered by community values. When you join, you gain:
- Free training and career development
- 30% discount on all Co-op products
- Flexible salary access as you earn
- 10% employer-matched pension
- 31 days holiday (including bank holidays)
- 24/7 GP access and colleague support
- Cycle-to-work scheme
- Supportive policies through life’s challenges
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A Place You’ll Belong
We’re committed to diversity and inclusion, ensuring our teams reflect our communities. As part of the Disability Confident scheme, we offer interviews to qualified disabled candidates and support reasonable adjustments during recruitment.
Learn more: 🔹 Recruitment process 🔹 Diversity & inclusion
Next Steps
As part of the application, complete two 15–20-minute online assessments. Submit them via the link below and start your journey.
Note: Vacancy may be removed before closing.
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