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Customer Team Member Location: 20 The Garth, Winlaton, NE21 6DD
Pay: £13.04 per hour
Contract & Hours
- Contract: Permanent, part-time
- Expected hours: 15 hours per week + regular overtime
- Working pattern:
Varied shifts including:
- Early mornings (from 6am)
- Afternoons, late evenings (until 11pm)
- Weekends Exact schedule to be discussed at interview
Note: Must be aged 18 or over—some shifts may require early start/late finish.
About the Role
Join our team at Co-op and help deliver friendly, helpful service to your local community.
As a Customer Team Member, you’ll work in a fast-paced, welcoming Co-op store to:
- Serve customers across different store operations (e.g., post office, bakery, home delivery).
- Enhance daily life for shoppers by stocking shelves, ensuring stock accuracy, and maintaining shop safety.
Why This Job Matters
Your role keeps: ✔ Shelves stocked for smooth operations. ✔ Sales driving community engagement. ✔ Customers’ experiences stress-free and pleasant.
Plus, as a f familiar face in the store, you’ll:
- Form connections in your local community.
- Support national & local charities.
- Help promote Co-op membership benefits for all customers.
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Responsibilities
You’ll help deliver top-tier service while supporting store functions:
- Empathise and help customers with needs, resolving issues quickly.
- Collaborate with the team to run a seamless, efficient store.
- Operate on shop floor, at cash registers, and assist daily operations.
- Maintain standards:
- Restock and accurate pricing.
- Confirm food safety (dates, temperatures).
- Ensure prices, dates, and shelf compliance.
- Promote f Co-op membership and community engagement.
What You’ll Bring
Experience not required, but we’re looking for:
- A genuine passion for helping others and providing excellent customer service.
- Ability to work flexibly across shifts and effective teamwork.
- Enthusiasm for retail and fast-paced environments.
Why Join Co-op?
At Co-op, your voice matters—we’re a member-owned business built to support you and our communities.
Why it pays to join: 📩 Full training & career growth resources. 💸 30% discount on all in-store products. 💰 Flexible earned wage access and pension contributions (paid up to 10%). 🎉 31 paid holidays, including bank holidays (prorated for part-time roles). 🏥 24/7 GP access + colleague support + cycle-to-work scheme. 🌟 Industry-leading benefits for life events (childcare, bereavement support, etc.).
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A Place You’ll Belong
Diversity & inclusion are our core values. We welcome everyone, including disabled applicants, who meet essential criteria.
Disability Access: Our Disability Confident scheme ensures reasonable accommodations are provided during the recruitment process.
Learn more about our process:
- Recruitment: jobs.coop.co.uk/apply-process
- Inclusion: jobs.coop.co.uk/diversity-inclusion
Application Process
Complete two brief online assessments (15–20 mins) via mobile—no CV required.
🔴 We may remove the vacancy before closing—apply early!
Ready to apply? Join a movement where your community comes first. Assessment link.
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