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Customer Team Member
Customer Team Member – Part-Time Role (16 hrs/week)
Location
10-12 Cross Lane, Bebington, Wirral CH63 3AL
Salary & Contract
- Pay: £13.04 per hour
- Contract: Permanent, part-time (16 hrs/week + regular overtime available)
Working Hours
- Primary shifts: 1:30 PM–10 PM, Wednesdays and Thursdays
- Flexibility for additional shifts discussed at interview
Perks
- 30% discount on in-store Co-op products and services
- Easy assessment-based application (no CV required)
** About the Role**
You must be 18+ to apply, as roles may involve shift work before 6 AM or after 10 PM. This Customer Team Member position offers opportunities in a fast-paced Co-op store, contributing to local community essential services—whether supporting the post office, bakery, or home delivery orders. Your friendly, thoughtful service makes life easier for customers and strengthens Co-op’s community ties.
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Why This Job Matters
- Stocking shelves & driving sales
- Building familiarity with the local customer base
- Supporting charities (local and national)
- Promoting Co-op membership benefits
What You’ll Do
✅ Deliver friendly, high-quality customer service—putting things right when needed ✅ Maintain shop floor & till operations while supporting store efficiency ✅ Restock shelves, check prices, stock accuracy, and expiry dates ✅ Contribute to sales, membership promotion, and community engagement
What You’ll Bring
✔ Passion for service & teamwork (no prior retail experience required) ✔ Ability to adapt to varied workloads (flexible shift availability key) ✔ Interest in a dynamic, community-focused retail environment
Why Join Co-op?
Co-op prioritises people-first values, offering:
- Full training & career support
- Discounts, pay flexibility, and a 10% pension contribution
- 31 days annual leave (pro-rata, including bank holidays)
- Linked GP access, mental health support programmes, and a cycle-to-work scheme
- Protective benefits packages to support life's milestones
- Inclusive culture: Diverse hiring and Disability Confident scheme principles
- Accommodation in interviews supported—contact recruitment for details
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Application Process
Apply online via mobile-friendly assessment tests (15–20 minutes). Uncover how applications work and our Diversity & Inclusion commitments at jobs.coop.co.uk/apply-process.
Note: The company may withdraw vacancies before closing dates without notice.
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