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Customer Team Member
Customer Team Member
Location: 47 High Park Drive, Heaton, Bradford, BD9 6HX
Pay: £13.04 per hour
Contract:
- 10 hours per week + regular overtime
- Permanent contract, part time
Working Pattern: A mix of opening, mid-day, and closing shifts with flexibility, including:
- At least 2 evening shifts (e.g., Friday after 6pm)
- 1 weekend shift (any Saturday or Sunday) We’ll discuss your availability at interview.
Training: Full, paid training provided. Apply easily via mobile assessments (no CV needed).
About the Role
We’re looking for Customer Team Members to join our team at Co-op, delivering friendly service in our local Heaton store.
As a Customer Team Member, you’ll be part of a fast-moving team, helping make life easier for your community. Roles may include assisting in the post office, bakery, or order picking for home delivery, ensuring customers get the best service. You’ll be a familiar face, supporting sales, keeping shelves stocked, and promoting community impact through Co-op Memberships and charity efforts.
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Key Responsibilities
- Deliver friendly, thoughtful customer service while helping resolve issues promptly
- Maintain smooth store operations, assisting at the shop floor and tills
- Keep shelves stocked and check prices, dates, and stock accuracy to ensure safety and legality
- Promote Co-op Membership and support local charity partnerships
- Work flexibly across shifts, including evenings and weekends
What You’ll Bring
- A passion for helping people and delivering excellent customer service
- Ability to work in a team across various shifts (no prior retail experience required)
- Interest in a fast-paced retail environment
Why Join Co-op?
Co-op is owned by its members, so every employee is part of a movement focused on people and communities first. Join us, and you’ll receive:
- Full training and career development resources
- 30% discount on all Co-op products
- Flexible pay access (earn as you go)
- Pension scheme (up to 10% employer contribution)
- 31 days holiday (pro-rata for part-time) including bank holidays
- 24/7 GP access + colleague support programmes
- Cycle-to-work scheme
- Breakup of pension plans: market-leading policies for life’s big moments
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Diversity and Inclusion
Co-op is proud to be part of the Disability Confident scheme. If you’re disabled and meet the criteria, we’ll offer an interview. Please let us know if you need adjustments during recruitment.
Explore our recruitment process[jobs.coop.co.uk/apply-process] and inclusion policies[jobs.coop.co.uk/diversity-inclusion].
How to Apply
Complete two 15–20 minute online assessments to apply. No CV required.
We reserve the right to withdraw this vacancy before the closure date.
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