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Customer Team Member
Customer Team Member
Job Details
- Location: Papplewick Lane, Hucknall, NG15 8GL
- Pay: £13.04 per hour
- Contract: 16 hours per week + regular overtime (permanent, part-time)
- Working pattern: Mix of opening, closing, and mid-day shifts
- +2 evening shifts (Friday after 6pm or Saturday/Sunday shifts)
- Flexible scheduling for applicants to discuss further
- Training: Full, paid training provided
Apply easily from your mobile device via assessments (no CV required).
About the Role
We’re seeking passionate Customer Team Members to join the Co-op family—helping deliver friendly, helpful service in our local community.
As a Customer Team Member, you’ll work in a fast-paced store environment, supporting essential services such as the post office, bakery, or online order fulfilment. Your role is vital in ensuring customers receive exceptional service.
Why This Job Matters
- Keep the shelves stocked and maintain sales efficiency
- Assist customers daily, offering friendly and reliable service
- Build community connections, promoting Co-op Membership for local and national charities
- Play a key role in shaping a great shopping experience for our community
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Responsibilities
- Support the day-to-day store operations, delivering thoughtful customer service
- Work as part of a team to keep the store running smoothly
- Handle shop-floor duties, tills, and workflow contributions
- Ensure shelves are stocked, prices are accurate, and products meet legal requirements (e.g., dates, temperatures)
- Promote Co-op Membership and contribute to community-related initiatives
Requirements
- A genuine passion for customer service
- Flexibility in working across various shifts, including evenings and weekends
- No retail experience necessary—just an interest in fast-paced environments
- Strong teamwork skills
Why Join Co-op?
At Co-op, we are member-owned—so when you join, you’re part of a movement that puts people and communities first.
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Benefits:
- Full training and career development support
- 30% discount on all Co-op products in-store
- Flexible access to earned wages
- Pension scheme with up to 10% employer contributions
- 31 days annual leave (pro-rata for part-time)
- 24/7 GP access + colleague support programme
- Cycle-to-work scheme
- Supportive workplace policies for life’s milestones
A Place You Belong
- Diverse and inclusive teams reflecting the communities we serve
- **Participating in the Disability Confident scheme
- Flexible adjustments provided throughout recruitment
Application Process
- Complete two online assessments (15–20 mins)
- No CV required (apply directly via assessments)
Vacancy subject to removal before closing date—we reserve the right to withdraw openings at any time. Learn more about our recruitment process and inclusion policies.
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