Co-op
Customer Team Member
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Customer Team Member
Customer Team Member
Location: 178-186 Padgate Lane, Warrington, WA1 3SP Pay: £13.04 per hour Contract: Permanent, part-time, 12 hours per week + regular overtime Working Pattern: Opening shifts with early starts (6am–early afternoon), flexible weekends (Friday post 6pm, any Saturday, or Sunday) Requirements: Applicants must be aged 18+ due to working hours
About the Role
We’re looking for friendly and proactive Customer Team Members to join our team at Co-op. Play a vital role in delivering customers service in your local Co-op store.
You’ll work as part of a dynamic team, helping keep our retail operations running smoothly—whether working in the post office, bakery, handling online orders, or ensuring a welcoming shopping experience.
What You’ll Do
- Deliver friendly, helpful service to customers, resolving concerns as they arise
- Work collaboratively with your team to support daily store operations
- Engage hands-on with shop floor duties, till operations, and in-store bakery tasks
- Ensure shelf stocking, price accuracy, and product freshness in compliance with regulations
- Promote Co-op Membership and community engagement (e.g., local charity partnerships)
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What You’ll Bring
- A genuine desire to help people and provide excellent customer service
- Ability to adapt to flexible shifts (weekdays, weekends, early mornings) as part of a team
- No prior retail experience needed—just enthusiasm for a fast-paced, community-focused environment
Tools/Environment Full, paid on-the-job training, including bakery work, provided.
Why Choose Co-op?
At Co-op, we put people and communities before profit. By joining our movement, you become part of an organisation driven by purpose. Benefits include:
- 20% discount on all Co-op products (view details)
- Flexible pay access: earn as you go
- 31 days paid holiday (pro-rata for part-time), including bank holidays
- Pension scheme with up to 10% employer contributions
- Medical & wellbeing support (24/7 GP access, mental health support programme)
- Development opportunities (training and career growth pathways)
- Cycle-to-work scheme and workplace policies for major life events
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A Divisive, Inclusive, and Belonging Workplace
We’re committed to building diverse, inclusive teams that represent the communities we serve.
- Disability Confident Scheme: We interview candidates who meet minimum criteria and offer reasonable adjustments beyond.
- Recruitment Process & Inclusion: Learn more at pathways.coop.co.uk/apply-process and diversity-inclusion.
Application Process
To apply, complete two short online assessments (takes 15–20 minutes). No CV needed—apply directly via mobile device. Note: Vacancies may close before the advertised deadline.
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