Co-op
Customer Team Member
How your CV stacks up
Upload your CV to see how well it fits this job role
?%
Customer Team Member
Customer Team Member
Location: Unit 1, Nottingham Railway Station, Carrington Street, Nottingham, NG2 3AS
Pay: £13.04 per hour Contract: 20 hours per week + regular overtime • Permanent • Part-time Working Pattern: Mix of early shifts (from 5am), late closes, and mid-day shifts, including:
- At least 2 evening shifts (e.g., Friday after 6pm)
- 1 weekend shift (Saturday or Sunday) Flexibility to discuss availability during interview.
Training: Full, paid training provided.
About the Role
We’re looking for Customer Team Members to join our team at the Co-op, delivering friendly, helpful service in our local store.
As part of this role, you’ll:
- Support essential services in-store, such as the post office, bakery, or online order processing (picking/packing home deliveries).
- Assist with day-to-day operations, ensuring store stock is available, prices are accurate, and customer needs are met.
Why This Job Matters
Your role impacts the community by:
- Stocking shelves and supporting sales to ensure customers find what they need.
- Building relationships with local customers and community partners.
- Promoting Co-op Membership, helping customers enjoy exclusive benefits.
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
Responsibilities
You'll be responsible for:
- Delivering friendly, thoughtfully service, resolving issues to keep customers happy.
- Collaborating with the team to maintain a smooth-running store.
- Working on-shop floor and at till points, supporting daily operations.
- Ensuring stock accuracy, pricing, and stock integrity (dates checked, temperatures regulated).
- Maintaining safety compliance in the store.
- Promoting Co-op Memberships and community fundraisers.
Person Specification
We’re looking for people who:
- Have a genuine passion for customer service and helping others.
- Can work flexibly across a variety of shifts and as part of a team.
- Have an interest in retail (experience is not essential).
Why Join Co-op?
As a member-owned company, we prioritise people and communities. You’ll benefit from:
- Full training and career development opportunities.
- 30% discount on all Co-op products in-store.
- Flexible access to earnings (pay available as you work).
- Pension scheme with up to 10% contribution from Co-op.
- 31 days of holiday (pro-rated for part-timers, including bank holidays).
- 24/7 access to GP appointments and a colleague support programme.
- Cycle-to-work scheme.
- Market-leading support during major life events.
Get help with your application
Your very own career expert that helps elevate your application to the next level.
A Place You’ll Belong
We’re committed to diversity and inclusion. Our teams reflect the communities we serve, and we support staff through adjustments during recruitment and work.
- Disability Confident scheme participant.
- Offer interviews to disabled candidates meeting core criteria.
- Flexible support options if needed.
🔗 Jobs process: [coop.co.uk/apply-process](http://jobs.coop.co.uk/apply-process)
🔗 Inclusion: [coop.co.uk/diversity-inclusion](http://jobs.coop.co.uk/diversity-inclusion)
How to Apply
- Minimum age: 18+ (due to early/late shifts).
- Application: Complete two quick online assessments (15–20 mins total).
- No CV needed!
Note: Vacancies may be removed before the initially scheduled closing date.
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
Skills