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Customer Team Member 📍 Location: 43-45 High Street, Steyning, BN44 3RE
Role Overview
A 12-hour part-time, permanent position at Co-op, supporting friendly, helpful customer service in a local shop. Tasks include shop assistance, post office operations, bakery work, packing orders, and stocking shelves across varying shifts—including early mornings, evenings, weekends, and flexible hours.
Key Details:
- Pay: £13.04 per hour
- Shift pattern: Opening as early as 5am, closing up to 11pm, with at least 2 evening shifts and 1 weekend shift (Friday after 6pm, Saturday/Sunday). Overtime regular.
- Training: Fully paid
- Eligibility: Must be 18+ for potential early/late shifts.
Why Join This Role?
As a Customer Team Member, you’ll:
- Help Community members by delivering essential services in-store (post, bakery, or online orders).
- Play a vital role in stocking shelves, inventories, and membership promotion.
- Be part of a supportive, team-oriented environment with dynamic shifts.
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This role doesn’t require prior experience but asks for: ✔ Passion for customer service ✔ Flexibility to work shifts outside standard hours ✔ Interest in retail or community-centric work
Your Responsibilities
- Deliver friendly and efficient service, resolving issues and creating a welcoming shopping experience.
- Assist in stock management, price checking, temperature monitoring, and shelf updates.
- Handle till operations while maintaining a safe, legal retail environment.
- Support the store post office, bakery (if applicable), or online order processing/packing for home delivery.
- Promote Co-op Membership and enhance local charities connections.
Requirements
- Must be 18+ (due to shift timing).
- No strict prior retail experience required—just enthusiasm for community service.
- Willingness to work flexibly, including evenings and weekends.
Why Choose Co-op?
Join a state-owned, community-driven business where you’ll enjoy: 🎁 Full training and career development 💸 30% discount on all Co-op products in-store 🌳 Flexible access to earned wages 📝 Pension 10% employer contribution 👨👩👧👦 31 days annual leave (including bank holidays, prorated for part-time roles) ⚕️ 24/7 GP access and mental health support 🚲 Cycle-to-work scheme
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A Place Where You Belong
Co-op commits to diversity and inclusion, actively welcoming: 🏳️🌈 Diverse backgrounds and identities via inclusive recruitment policies. 🦽 Balk Belonging to the Disability Confident scheme —scheduling accommodations for interviews or assessments if needed.
How to Apply
✅ No CV required 📱 Apply easily via your mobile via online assessments (15–20 minutes).
🔗 Recruitment process: jobs.coop.co.uk/apply-process 🌍 Diversity & Inclusion: jobs.co.op.co.uk/diversity-inclusion
⚠️ Vacancy may close before the stated end date.
We’re glad to adapt to your availability during interviews. Full training and long-term opportunities await!
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