Co-op
Customer Team Member
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Customer Team Member
Location
2 Mitchell Way, Alexandria, G83 0LW
Compensation & Contract
- Pay: £13.04 per hour
- Contract: 12 hours per week + regular overtime, permanent, part-time
- Training: Full, paid
About the Role
We’re looking for Customer Team Members to join our team at Co-op, supporting our local stores and helping customers with essential services and valuable products daily.
As a Customer Team Member, you’ll be part of a welcoming, fast-moving team committed to delivering friendly, reliable service to the community. Your duties may include:
- Supporting the post office, bakery, or handling customer orders in-store or via home delivery.
- Creating a seamless shopping experience and ensuring customers feel valued.
- Contributing to the daily running of Co-op’s essential services.
Why this job matters
You’ll play a vital role in:
- Keeping shelves well-stocked and sales running smoothly
- Building relationships with customers and strengthening Co-op’s connection with local charities
- Promoting Co-op Membership benefits to enhance member engagement
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What you'll do
- Deliver friendly, thoughtful service to customers, resolving issues effectively.
- Support store efficiency by working behind the till and assisting at the shop floor.
- Ensure sell-by dates, prices, and stock accuracy, maintaining store policies and compliance.
- Contribute to housekeeping and presentations to create a welcoming atmosphere.
- Foster community engagement and promote Co-op Membership.
What you'll bring
- A strong desire to provide friendly, people-focused service.
- Willingness to work across various shifts, including evenings, weekends, and flexible schedules (e.g. Fridays after 6 PM, Saturdays, or Sundays).
- An interest in retail—experience is beneficial but not essential.
Why Co-op?
At Co-op, we value our members as owners, and our priority is people and communities. We offer:
- Career growth: Full training + professional development resources.
- Discounts: 30% off all Co-op products in-store.
- Flexible earnings: Pay-as-you-earn, offering financial freedom.
- Employer pension contributions: Up to 10% to secure your future.
- Generous holiday: 31 days (pro rata for part-time), including bank holidays.
- Health support: 24/7 GP access and mental health support programme.
- Cycle-to-work scheme for sustainable commuting options.
- Market-leading policies during significant life stages (e.g. childcare, relocation).
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A Place You’ll Belong
We’re committed to building inclusive, diverse teams that reflect the communities we serve:
- Proud Disability Confident employer—we offer interviews to qualified candidates with disabilities.
- Willing to make reasonable adjustments throughout recruitment if needed.
Recruitment Process
- Complete two online assessments (15–20 minutes total).
- Learn more at jobs.coop.co.uk/apply-process.
- For inclusion details: jobs.coop.co.uk/diversity-inclusion.
- Note: We reserve the right to remove this vacancy before the advertised closing date.* Apply easily via mobile using our assessments—no CV required.
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