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Customer Team Member
Customer Team Member
Location Former The Royal Oak 39 School Green, Shinfield, RG2 9EE
Pay £13.04 per hour
Contract
- Permanent
- Part-time (12 hours per week + regular overtime)
Working pattern
- Mix of shifts: 6am–2pm and 2pm–10pm
- Includes weekend coverage
- Full, paid training provided
Apply easily from your mobile – complete our assessments (no CV needed!).
About the Role
We’re seeking Customer Team Members to join the Co-op team and deliver friendly, helpful service in your local store.
As a Customer Team Member, you’ll work alongside a supportive team in a fast-paced retail environment, contributing to essential services like our post office, bakery, or online order fulfilment. Your role will involve:
- Assisting customers with purchases
- Stocking shelves and maintaining accurate pricing
- Supporting store operations—whether handling deliveries, running tills, or checking stock compliance
- Representing Co-op as a trusted local presence while promoting membership benefits
Your efforts will help people access what they need while fostering strong community ties—包括 backing national and local charities and raising funds when possible.
What You’ll Do
You’ll play a hands-on role in every aspect of the store’s daily operation:
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- Deliver friendly, thoughtful customer service and resolve issues efficiently
- Collaborate with colleagues to keep the store running smoothly
- Manage shop floor and checkout responsibilities, ensuring a positive shopping experience
- Maintain shelf stock, date checks, pricing accuracy, and temperature controls for food safety
- Uphold health & safety compliance, including security protocols
- Promote Co-op Membership to new and existing customers
What You’ll Bring
The ideal Candidate has:
- A genuine passion for customer service and making a difference in your community
- Flexibility to work varied shifts (morning/evening/weekends) and support team dynamics
- No prior retail experience is required—all training is provided during your apprenticeship
- A team-oriented attitude with a can-do mindset
Why Join Co-op?
This isn’t just a job—it’s joining a movement. At Co-op, we’re member-owned, meaning decisions are made to benefit people and planet, not just shareholders. Here’s what you’ll gain:
Workplace Benefits
✅ Full training and career development to unlock new opportunities ✅ 30% discount on all Co-op products in-store ✅ Flexible pay access—earn early, spend early via wave banking ✅ Employer pension contribution up to 10% as part of our retirement savings plans ✅ 31 paid holiday days (including bank holidays) – pro rata for part-time staff ✅ On-demand GP access, plus a confidential colleague support programme ✅ Cycle-to-work scheme with expert guidance and discounts
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How We Support You
🌟 Thrive at work in our inclusive, community-focused environment 🌟 Grow with us via career progression routes such as apprenticeships 🌟 A kind and outward workplace where values matter
A Place You’ll Belong
We’re committed to building an inclusive, representative workforce, where everyone can be themselves and contribute fully:
- Disability Confident employer – guaranteed interviews for qualified disabled applicants
- Tailored support during recruitment, whether adjustments for assessments or interview accommodations
- Diversity & Inclusion initiatives embedded in every team
Explore our application process and our inclusion commitments.
Application Info
To proceed, you’ll complete two brief online assessments (15–20 minutes). No CV required—save time and apply directly from your device.
Terms: Co-op reserves the right to withdraw this vacancy before the scheduled closing date.
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