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Customer Team Member
Customer Team Member
Location: 84 Castle Street, Edgeley, Stockport, SK3 9AL Pay: £13.04 per hour Contract: Permanent, 12 hours per week + regular overtime Working Pattern: • Closing shifts from mid-afternoon to late evening/sundown • Flexible availability across the week, including at least 1 weekend shift per month:
- Either Friday after 6 PM
- Any Saturday shift
- Sunday shift (Availability discussed further at interview.)
Full, paid training provided Apply directly via mobile device—no CV required!
About the Role
We’re looking for friendly, enthusiastic Customer Team Members to join the Co-op team and deliver exceptional service in your local store. Whether assisting with the post office, bakery, or processing orders for home delivery, you’ll play a vital role in enhancing the everyday lives of customers by contributing to a fast-paced, community-focused environment.
Why This Job Matters
As a Customer Team Member, your impact will reach beyond retail—helping:
- Keep shelves stocked and sales running smoothly, ensuring customers find what they need
- Build strong relationships with local shoppers, reinforcing trust in our Co-op presence
- Support national and community charity partnerships
- Promote Co-op membership, giving more customers access to exclusive rewards
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Responsibilities
- Deliver friendly, helpful service and resolve issues responsibly
- Support the day-to-day operations of the store, working as part of a cohesive team
- Operate on the shop floor and at tills, contributing to customer checkout, stock management, and store aesthetics
- Maintain accurate stock levels, checking dates, pricing, and temperatures to ensure compliance and hygiene
- Promote Co-op membership and engage with the community to amplify your store’s role
Requirements
Essential:
- A genuine passion for customer service
- Flexibility to work varied shifts, including evenings, Saturdays, and Sundays
- Willingness to collaborate in a fast-paced retail environment (experience not mandatory)
Why Join Co-op?
You won’t just be a team member—you’ll be part of a member-owned business where your success directly benefits the community.
Joining benefits include:
- Full training and ongoing development opportunities
- 30% discount on all Co-op products in-store
- Flexible pay access (claim earnings as you work)
- Pension contribution (up to 10% from Co-op)
- 31 days holiday annually (bank holidays included, pro-rata for part-time)
- Support services, including 24/7 GP access and mental-health support
- Cycle-to-work scheme for sustainable commuting options
- Life-stage policies for personal milestones
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A Place You’ll Belong
We’re committed to diversity and inclusion, fostering teams that reflect our communities. Co-op supports:
- Access for disabled candidates as part of the Disability Confident scheme
- Flexible interview accommodations—we’ll support you throughout the process
Ready to join our team? Find out more about our recruitment on jobs.coop.co.uk/apply-process, and our Diversity & Inclusion initiatives at jobs.coop.co.uk/diversity-inclusion.
Application Steps:
Complete two short online assessments (15-20 minutes total). No CV required!
We reserve the right to remove this vacancy before the scheduled closing date.
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