Co-op
Customer Team Member
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Customer Team Member
Customer Team Member
Location: 105-111 Winchester Road, Chandlers Ford, Eastleigh, SO53 2GH
Pay: £13.04 per hour
Contract:
- 21 hours per week + regular overtime
- Permanent, part-time basis
Working Pattern: A mix of opening, closing and mid-day shifts with flexibility across the week, including at least 2 evening shifts (e.g., Friday after 6pm) and 1 weekend shift (Saturday or Sunday). Discussed further at interview.
Role Includes:
- Working in the in-store bakery
- Full paid training provided
- No CV required – apply via easy mobile assessments
Why This Role Matters
As a Customer Team Member, you’ll play a vital role in ensuring our local Co-op delivers the best possible service to our community. Your everyday work will directly contribute to:
- Keeping shelves stocked and supporting sales
- Acting as a familiar face in the community
- Assisting with post office and bakery services
- Supporting online order picking and packing for home deliveries
- Promoting Co-op Membership and local/national charities
Responsibilities
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Customer Service
- Deliver friendly, thoughtful service and help resolve issues when they arise
- Contribute to a smooth-running store through teamwork
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Floor & Operations
- Work at till points, in-store bakery and wider shop floor duties
- Ensure stock is accurate, fresh and visually appealing
- Maintain compliance with shelf stocking, pricing, dates and temperatures
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Community & Membership
- Promote Co-op Membership benefits
- Assist with charity support activities
What You’ll Bring
✅ Passion for Helping People
- Pride yourself on providing excellent customer service
✅ Flexibility & Teamwork
- Willingness to work varied shifts (including evenings and weekends) as part of a dynamic team
✅ Retail Enthusiasm (No prior experience needed!)
- Eager to thrive in a busy retail environment
Why Join Co-op?
We’re more than just an employer – we’re a movement owned by our members, championing people and communities first.
Benefits Include:
🔹 Full training and career development 🔹 30% discount on all Co-op products 🔹 Flexible pay access (earn as you work) 🔹 Pension scheme (up to 10% employer contributions) 🔹 31 days holiday (including bank holidays, pro-rated for part-timers) 🔹 24/7 GP access & Colleague Support Programme 🔹 Cycle-to-work scheme 🔹 Supportive policies for life’s big moments
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A Place You’ll Belong
We’re actively building diverse and inclusive teams that reflect our neighbours, colleagues, and customers.
💡 Disability Confident Employer
- Guaranteed interviews for disabled candidates meeting role criteria
- Flexible adjustments throughout the recruitment process
Learn more at: jobs.coop.co.uk/apply-process | diversity-inclusion
The Next Step
To apply for this role, you’ll need to complete two short online assessments (15-20 minutes). No CV is required.
⚠️ Important: You must be 18+ to apply due to late-night shifts.
Notes: We reserve the right to remove this vacancy before the scheduled closing date.
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