Co-op
Customer Team Member
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Customer Team Member
Customer Team Member
Location: Holyhead Road, Llanfair PG, LL61 5YX
Pay: £13.04 per hour
Contract: 16 hours per week + regular overtime Permanent, part-time
Working Pattern: Mix of opening, closing, and mid-day shifts, with flexibility including:
- At least 2 evening shifts (e.g., Friday after 6pm)
- 1 weekend shift (Saturday or Sunday) We’re happy to discuss availability further in interview.
Benefits: Full, paid training provided Apply directly via mobile using online assessments—no CV required.
About the Role
We’re looking for Customer Team Members to join our friendly team at Co-op, playing a key role in delivering exceptional service in a local store. As a team member, you’ll:
- Help stock shelves, support sales, and maintain a great shopping experience
- Work in or across areas like the post office, bakery, or online order picking
- Engage with your community, building relationships with customers
- Promote Co-op Membership and support local/charity initiatives
Why This Role Matters
- Keeps shelves stocked, supports sales, and ensures accuracy (stock, prices, dates)
- Ensures store safety and compliance with legal requirements
- Acts as a friendly face in the community, helping customers and promoting local/charity partnerships
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Responsibilities
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Customer Service: Deliver thoughtful, friendly service, addressing customer needs and resolving issues.
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Team Work: Collaborate with your team to maintain efficient store operations.
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Frontline Duties:
- Assist on the shop floor, including tills
- Stock shelves and verify prices, dates, and product accuracy
- Ensure shelf stocking, pricing, and safety compliance
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Community & Co-op Support: Promote Co-op Membership and uphold the brand’s commitment to local community engagement.
What We’re Looking For
- A genuine passion for helping people and delivering excellent service
- Flexibility to work across shifts and as part of a dynamic team
- An interest in retail (no experience required)
Why Join Co-op?
At Co-op, we’re owned by our members. When you join, you’re not just taking a job—you’re becoming part of a movement that puts people and communities first.
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As an employee, you’ll benefit from:
- Full training and career development resources
- 30% discount on all Co-op products in-store
- Flexible access to earned wages
- Pension scheme with up to 10% employer contribution
- 31 days’ holiday (including bank holidays, pro-rated for part-time)
- 24/7 GP access and colleague support programme
- Cycle-to-work scheme
- Market-leading policies to support life’s milestones
A Place You’ll Belong
We’re committed to diversity and inclusion, ensuring everyone in our team feels supported.
- Proud partners of the Disability Confident scheme, offering interviews to qualified disabled candidates
- Adjustable support provided at every recruitment stage
Dive deeper into:
Application Process
To apply:
- Complete two 15-20 minute online assessments
- We reserve the right to withdraw the vacancy before the scheduled close date.
Apply easily via mobile!
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