Co-op
Customer Team Member
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Customer Team Member
Customer Team Member – Co-op Wilingham
Location
12 High Street, Wilingham, CB24 5ES
Pay & Hours
£13.04 per hour 20 hours per week (permanent contract, part-time) + regular overtime required
Working Pattern
- Tuesday & Thursday: 2pm – 10pm
- Sunday: 8am – 2pm (Flexibility to discuss shifts at interview)
Benefits
✅ Full paid training provided ✅ No CV needed—apply directly from your mobile
About the Role
We’re looking for Customer Team Members to join our friendly, local Co-op team. In this fast-paced store, you’ll play a key role in delivering essential services to your community, whether that’s in:
- The post office
- The bakery
- Online order fulfilment (picking/packing home deliveries)
- Assisting customers with their needs, big or small
Your day-to-day work will ensure smooth operations, help keep shelves stocked, and create a positive shopping experience. Plus, you’ll help promote Co-op Membership and support local causes.
Why This Role Matters
As a Customer Team Member, you’ll: ✔ Keep customers happy by offering friendly, helpful service and resolving issues ✔ Maintain store performance by ensuring shelves are stocked, prices are correct, and health & safety standards are met ✔ Boost Co-op membership and contribute to your local community ✔ Be a valued part of a team that puts people first
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What You’ll Do
- Deliver first-rate customer service—going the extra mile to help
- Work effortlessly with your team to keep the store running smoothly
- Handle till operations and ensure a seamless shopping experience
- Stock and maintaining shelves, check best-before dates, and ensure accurate stock levels
- Uphold safety and legal compliance (Jimmy hyperlink not applicable, reference proper labelling and procedures)
- Promote Co-op Membership and highlight community involvement opportunities
What You’ll Bring
We’re looking for someone with: 🔹 A genuine passion for helping people and delivering exceptional customer service 🔹 A flexible attitude—willing to work across different shifts as part of a dynamic team 🔹 An interest in retail (no prior experience necessary!)
Why Join Co-op?
More Than a Job – A Movement
At Co-op, you’re not just an employee—you’re a member. Joining us means becoming part of an organisation that puts people and communities first.
Key Benefits
- All training fully paid for – fully career support
- 30% discount on all Co-op products in-store
- Flexible pay access – earning cycles tailored to you
- Pension scheme – up to 10% employer contribution
- 31 days holiday (pro-rata for part-time) (includes bank holidays!)
- Health & wellbeing support – 24/7 GP access + employee assistance programme
- Cycle-to-work scheme – save money while being sustainable
- Supportive policies covering life milestones
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A Place You’ll Belong
We build diverse and inclusive teams that thrive because everyone feels valued. Our Disability Confident scheme ensures fair access to interviews if you meet the criteria. Need adjustments? We’ll support you every step of the way.
"Want to know more? Visit jobs.coop.co.uk/apply-process (application process) or jobs.coop.co.uk/diversity-inclusion (inclusion commitments)."
How to Apply
- No CV required! Apply directly from your mobile.
- Complete two short online assessments (15–20 mins total).
- If the workplace needs evolve, we reserve the right to end the vacancy early.
A role that brings people together—join us today!
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