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Customer Team Member
Customer Team Member
Location: Canhams Road, Sudbury, Great Cornard, CO10 0ER Pay: £13.04 per hour Contract: Permanent, part-time (8 hours per week + regular overtime)
Working Pattern
- 6pm–11pm on Tuesday and Saturday
- Any shift between 6am–11pm on Sunday
Full, paid training provided. Apply easily via mobile by completing our assessments (no CV needed).
Minimum age requirement: 18+ (working hoursoutside standard business times may apply).
About the Role
Join the Co-op as a Customer Team Member and play a vital role in delivering friendly, community-focused service in your local store.
As part of a supportive team, you’ll help deliver essential services—whether in the post office, bakery, or supporting online orders—ensuring customers have a seamless and helpful shopping experience.
Why This Job Matters
- Stock & Sales Support: Keep shelves well-stocked and drive sales for smooth customer access.
- Community Presence: Build relationships with customers and support local & national charities.
- Co-op Membership: Promote membership benefits to expand our community impact.
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Responsibilities
- Provide friendly and thoughtful customer service, resolving issues as they arise
- Collaborate with the team to maintain store efficiency and operations
- Work on the shop floor and tills, contributing to daily customer experience
- Ensure shelf stocking, price accuracy, and temperature compliance for product safety
- Promote Co-op Membership and engage with the local community
Requirements
- A passion for customer service and helping others
- Ability to work flexibly across various shifts and as part of a team
- Interest in retail/shopping environments (no prior experience required)
Why Join Co-op?
At Co-op, we’re member-owned, putting people and communities first.
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Benefits Includes:
- Full training & career development
- 30% discount on all Co-op products in-store
- Flexible paid access to earnings (as you work)
- Pension scheme with up to 10% employer contribution
- 31 days holiday (including bank holidays, prorated for part-time)
- 24/7 GP access & employee support programmes
- Cycle-to-work scheme
- Supportive policies for life’s key moments
A Place You’ll Belong
We’re proud to be part of the Disability Confident scheme and offer interviews to disabled candidates who meet the standards. Adjustments for the recruitmentprocess are available if required.
Explore our inclusion commitments at jobs.coop.co.uk/diversity-inclusion.
Next Steps
Complete two short online assessments (15–20 minutes) to apply—no CV needed.
We reserve the right to remove the vacancy before the closing date.
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
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