Co-op
Customer Team Member
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Customer Team Member
Customer Team Member – Permanent, Part-Time, Llandudno
Role Overview
Location: Glan-Y-Mor Road, Penryn Bay, Llandudno, LL30 3NL Pay: £13.04 per hour Contract: 12 hours per week (flexible, permanent, part-time) + regular overtime, including:
- A mix of opening, closing + mid-day shifts
- At least 2 evenings per week (e.g. Friday after 6pm)
- 1 weekend shift (Saturday or Sunday)
- Training fully covered
Join our Customer Team at Co-op and deliver friendly, community-focused service in your local store. Work hand-in-hand to keep shelves stocked, support sales, and create a seamless shopping experience—whether in the bakery, post office, or preparing home deliveries.
What You’ll Do
In your fast-paced, collaborative store, you’ll:
- Provide thoughtful customer service, resolving issues and ensuring satisfaction
- Contribute to daily operations across tills, shelves, and back-of-store tasks
- Maintain shelf stock, pricing accuracy, and product safety (including temperature checks)
- Promote Co-op Membership and participate in community charity initiatives
- Support online ordering by packing orders for home delivery
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What You’ll Bring
- Passionate about delivering excellent customer service
- Adaptable to varying shifts (including evenings/weekends) and teamwork
- No prior retail experience required—just enthusiasm for a busy high-stakes environment
Why Join Co-op?
As a member-owned organisation, we push aside corporate priorities and put people (and communities) first. You’ll thrive in a supportive culture with:
Benefits
- Full paid training + career development
- 30% discount on all Co-op products in-store
- Pay-as-you-earn access with immediate flexibility
- Pension (up to 10% employer contribution)
- 31 days’ holiday (including bank holidays, prorated for part-time)
- 24/7 GP access + colleague support programme
- Cycle-to-work scheme
- Flexible policies (e.g. parental leave, military service)
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Culture
We’re committed to diversity & inclusion, proudly partnering with the Disability Confident scheme. Adjustments are available for recruitment—just ask!
Access our recruitment process and diversity policies for details.
How to Apply
No CV needed—apply directly from your mobile!
- Complete 2 online assessments (15-20 mins total)
- Flexible availability? Inform us during the process.
Vacancies may close early. Apply now to secure your role!
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