Co-op
Customer Team Member
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Customer Team Member
Location: Spital Lane, Chesterfield, S41 0HL
Pay: £13.04 per hour
Contract: 12-hour week + regular overtime, 3-month temporary contract, part-time
Working pattern: A mix of opening/closing and mid-day shifts with flexibility across the week, including:
- At least 2 evening shifts (Friday after 6pm, or any daytime shift on weekends)
- 1 weekend shift (Saturday or Sunday) Availability discussed during interview
Perks:
- Full, paid training provided
- No CV needed—apply via quick mobile assessments
About the Role
We’re looking for Customer Team Members to join our friendly team at Co-op, where you’ll play a key role in delivering exceptional, community-focused services. You could work in the post office, bakery, or online order picking/packing—each day brings new opportunities to make shopping easier and more pleasant for customers.
Your responsibilities will include:
- Maintaining stock levels and store presentation
- Supporting sales with a helpful, approachable approach
- Building community connections while promoting Co-op Membership
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Why this role matters:
- Help customers find products efficiently
- Contribute to store performance and safety (shelf stocking, price/temperature checks, etc.)
- Strengthen the local cooperation with charity partnerships
Responsibilities
- Deliver customer service with care – assist customers and resolve any issues
- Collaborate to run a smooth shop – teamwork in fast-paced retail (tills, floor duties)
- Ensure accuracy and compliance – stock levels, price accuracy, hygiene/temperature checks
- Promote Co-op Membership – raise awareness about customer benefits
- Support community efforts – volunteer for local/national charity initiatives on-site
Requirements
As a Customer Team Member, bring:
- A genuine passion for helping others and delivering outstanding customer service
- Ability to work flexibly across shifts (mornings, evenings, weekends)
- An interest in retail or a fast-paced environment (no prior experience needed)
Why Join Co-op?
As an employee-owned organisation, Co-op empowers colleagues while putting people and communities first.
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You’ll get: ✔ Full training and career growth opportunities ✔ 30% discount on all Co-op products ✔ Flexible pay access – earn payments as you work ✔ Pension matching (up to 10% from Co-op) ✔ 31 days holiday (pro-rata for part-time) ✔ 24/7 GP access + workplace support ✔ Cycle-to-work scheme ✔ Supportive policies for all life stages
We Belong Here
Co-op is proud to be Disability Confident and committed to inclusion. Our hiring journey ensures:
- Support for adjusted recruitment (if needed during assessments)
- Interviews guaranteed for disabled candidates meeting basic criteria
- A culture of diversity, respect, and belonging
Learn more about our application process and inclusion commitment.
Next Step: Complete two 15–20 minute online assessments to apply. No CV required—apply now via your mobile device!
Note: Vacancy may close before the scheduled date.
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