QA Ltd
Cyber Security Apprenticeship Coach
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Cyber Security Apprenticeship Coach
Location: Home-Based, UK
Your Role
You will be responsible for coaching and mentoring a group of learners working toward the successful and timely achievement of their apprenticeship programme.
Your Specialist Experience
We require the following specialist experience and skills:
- Industry experience supporting the relevant learner programme
- Strong written communication skills due to data recording and management requirements
- Motivational coaching abilities with a focus on adherence to strict deadlines
- Recent industry experience in an information/cyber security role, including:
- Designing, deploying, and administering networks
- Experience with security software and hardware tools
- Installing, configuring, deploying, managing, securing, and troubleshooting Windows and Linux clients and servers
- Proficiency with cloud platforms (Azure, AWS, Office 365)
- Expertise in networking and operating systems
- Basic hardware setup and configuration
Key Responsibilities
Coaching and Support
- Deliver excellent learning experiences and coach learners in smaller organisations and corporate environments
- Collaborate with Digital Learning Advisors (DLCs) and Learning Specialists to bridge classroom and online learning
- Ensure learners achieve their apprenticeship programme on time, in partnership with Quality Assurance Consultants
- Provide clear, detailed written feedback on learning activities and off-the-job obligation adherence
- Employ a many-to-many coaching approach, leveraging technology to deliver cohort-wide support
- Engage employers and learners for progress updates and realistic progression planning
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1-on-1 Coaching
- Conduct remote reviews and provide constructive feedback on learner evidence
- Ensure compliance with quality assurance procedures
- Hold regular remote meetings with employers, policy personnel, and mentors
- Provide guidance across various modules, aligning learning with job roles
- Use proactive online communication to diagnose and address learner gaps
Internal Collaboration
- Document and report accurate management and performance data
- Maintain Continuous Professional Development (CPD)
- Assist with internal and external projects
- Identify and develop business opportunities with managerial support
Your Experience
- Excellent communication and coaching skills
- Self-motivation with a customer-centric approach
- Ability to diagnose learner needs and adapt coaching remotely
- Strong problem-solving, planning, and organisational skills
- Experience in management and remote intervention
- Skilled in delivering constructive and motivational feedback
- Detail-oriented with strong administrative ability
- Independent time management and prioritisation
- Ability to work from the QA office base 2 days per month
About Us
Wellbeing & Benefits
- 27 days annual leave (4 festive closure days included) + bank holidays
- Holiday Buying Scheme
- Medicash plan, Wellhub, Cycle to Work Scheme
- Private Medical Insurance at corporate rates
- Employee Assistance Programme
- Employee Discounts Benefit Hub
- 3 training days for professional development
- 2 charity days per year
- Pension Scheme
- Early Friday Finish at 4 pm
Get help with your application
Your very own career expert that helps elevate your application to the next level.
Personal Growth
- Develop skills through QA authored courses (3 training days available annually)
- Access to world-class digital learning content
- Opportunity to enrol in degree or master’s programmes
Our People
We foster an equal opportunity, inclusive environment, celebrating diversity in gender, age, ethnicity, beliefs, sexual orientation, and disability status. We’re proud of our progress toward an inclusive culture, supporting everyone’s career growth.
As a Disability Confident Employer, qualified applicants with disabilities will progress to the interview stage automatically. Reasonable adjustments available upon request.
A Little About QA
QA partners with 96% of the FTSE and Fortune 500, training over 4,000 customers and 1+ million learners in the last three years.
Our mission: Teach critical AI, technology, digital, and human skills to transform and succeed in a changing world. We deliver tailored learning programmes with a focus on:
- Apprenticeships
- Instructor-led training
- Self-paced learning
- Blended learning
For more information, visit https://www.qa.com/about/careers/.
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