Secret SaaS Shopper
Cyber Security Expert (mystery shopper)
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Company Description
Secret SaaS Shopper applies the concept of mystery shopping to SaaS startups, assessing their sales process from the buyer’s perspective. By conducting authentic interactions with sales teams, we provide independent performance assessments for leadership teams seeking to optimize prospect engagement. Our services are also utilized by VC investors during due diligence, ensuring comprehensive evaluations of sales teams and products before making investment decisions. We are committed to delivering actionable insights that drive growth and success for our clients.
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Role Description
This is a quick and simple project for a Cyber Security expert who already has current employment. As a Mystery Shopper, you will engage with three cyber tech SaaS companies as a prospective buyer to assess their sales process and evaluate buyer experiences. That’s it - analyzing findings and client reports are done by the rest of the team.
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Qualifications
- Credible job title in Cyber Security
- Familiar with sandboxing, malware analysis, threat detection, threat intelligence, investigation workflows, automation, and SOC efficiency
- Experience working independently
- Basic communication and customer service abilities for assessing sales interactions effectively
- Familiarity with SaaS or software sales processes, strategies, and techniques is a strong advantage
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