Cyber Security SOC Analyst

London - Hybrid working (3 days in office / 2 days remote)
£30k-£36k + Benefits and Paid Training

Exams towards certifications relevant for your role fully paid for!

Candidates must be either a UK Citizen / EU Settled Status or ILR Status (Indefinite Leave to Remain) to be considered for this role.
My client will not accept Post Study Visa candidates or candidates that require sponsorship.

About the Role

My client is an award-winning London-based MSP who are looking to hire a Cyber Security SOC Analyst.

As a Cyber Security SOC Support Analyst, you will be primarily responsible for:

• Monitoring systems and making the initial response to any flags or alerts that come in via support tickets or telephone tickets.
• Reviewing and categorising potential threats in order of priority and dismissing any false alarms.
• Gathering information and escalating the most urgent threats to Escalations Management Team.

Key Responsibilities

• Provide triage and first line of defence for all cyber security incidents within the organisation and as part of our Managed Security Service.
• Take ownership and provide remedial actions to ensure that Cyber Security Threats are mitigated as per Playbooks provided by the Cyber Security Team or escalate incidents to Escalations Management Team for further information/support.
• Manage technical and stakeholder incident reporting via concise communications.
• Manage client communication channels during an active incident.
• Liaise with third-party service suppliers where necessary, logging tickets and act as a central point of contact for active incident.
• Provide operational support to wider Cyber Security Team on security incidents.
• Provide a professional and customer-focused service through the life cycle of each ticket; manage customer expectations by keeping customer informed of progress.