Betsi Cadwaladr University Health Board
Cyber Security SOC and Compliance Engineer
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Cyber Security SOC and Compliance Engineer
Cyber Security Analyst – Virtual Security Operations Centre Role
Job Overview
Join BCUHB ICT in transforming healthcare through digital innovation! We’re driving a customer-focused, innovation-driven ICT service that delivers real value to patient care and outcomes—through smarter technology and streamlined operations.
Our Digital Strategy fosters collaboration and continuous improvement, creating opportunities to lead or support game-changing digital advancements in healthcare. If you’re passionate about driving change, overcoming challenges, and making a real impact, this role is for you.
The Opportunity
You’ll join the Cyber Security and Compliance Team, reporting to the Cyber Security and Resilience Manager, with responsibilities including:
- Proactive monitoring and protection of the ICT infrastructure from cyber threats.
- Ensuring system resilience to support critical patient services.
- Collaborating to align stakeholders with UK and EU cybersecurity regulations and best practices.
Key Requirements
We’re looking for a resilient, initiative-taking, adaptive professional able to:
- Work autonomously in a fast-paced environment.
- Use strong influencing, communication, and problem-solving skills.
- Support the ICT Service through the transformation journey.
Main Responsibilities
Core Tasks
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Virtual Security Operations Centre (SOC) Function
- Monitor and review the Security Information & Event Management (SIEM) system.
- Proactively analyse and identify suspicious/malicious activities.
- Evaluate incident data for patterns, trends, and effective corrective/preventative actions.
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Cyber Security Awareness & Compliance
- Support the Cyber Security Awareness Programme.
- Align with Information Security Management System (ISMS), Cyber Essentials, and NIS Regulation (NIS-R) requirements.
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Threat Intelligence & Monitoring
- Maintain up-to-date awareness of cyber threats.
- Conduct threat hunting to strengthen defence.
- Develop and deploy compliance-monitoring tools.
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Technical Advisory & Guidance
- Provide expert advice on ICT, information, and cyber security risks.
- Balance user needs with security controls.
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Experience & Skills
Experience Requirements
Essential:
✔ Significant experience in a complex ICT environment, preferably with cybersecurity exposure. ✔ Knowledge of:
- Complex virtualised ICT configurations.
- Coding principles & Structured Query Language (SQL).
- Windows environments, system/OS logs, and multi-vendor IT contexts.
✔ Proven ability to troubleshoot complex technical issues.
Desirable:
- Speaking Welsh (though Welsh or English-speaking applicants are encouraged).
Additional Key Attributes
You’ll thrive if you have:
- Experience working across third-party fault resolution groups.
- Strong modelling and communication skills for technical issues.
- Proven initiative in stakeholder influence and change management.
Perks & Benefits
When you join Betsi Cadwaladr University Health Board (BCUHB), you’ll find:
- Lean organisational culture supporting continuous improvement.
- Empathetic leadership, equality & diversity initiatives, and Disability Confident Employer recognition.
- Success correspondence via email (regularly monitored).
A chance to contribute to a legacy institution, while enjoying:
- Up to 34 days paid holiday + bank holidays.
- Generous pension contributions.
- Flexible and agile working options.
- Membership of the British Computer Society.
- Car leasing & Cycle-to-Work scheme options.
Person Specification
Qualifications & Knowledge
Essential Criteria
📚 Degree level or equivalent experience. 📝 Continual Professional Development evidence. 🗺 Deep working knowledge of multiple systems, platforms, and hardware (through experience & training). 🔒 Experience & understanding of NHS Wales/LHB ICT standards. 📎 Relevant teaching qualification (e.g. Level 3 Award in Education and Training—formerly PTRLS).
Desirable Criteria
▶ Certifications such as:
- Microsoft (MCSE, MCSP).
- ITIL Foundation. ▶ Knowledge in application management or system administration. ▶ Membership of professional bodies (SDI, BCS, FedIP). ✅ Awareness of NHS IT security policies & procedures.
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Experience Needs
Essential Criteria
Healthcare/Organisational Support: 🏥 Experience in ICT support under negotiated service-level agreements (SLAs) in hospitals or large organisations.
Problem Solving & Change Management: 🧹 Proven track record in identifying and resolving technical/data issues. 🌱 Participation in system redesign/revised processes and change initiatives.
Supervision Experience: 👥 Experience supervising staff.
Desirable Criteria
✔ Staff management or leadership experience. ✔ Liaising between senior management & clinical teams to meet IT needs. ✔ Experience in large-scale change program management.
Aptitude & Competencies
Essential Criteria
💬 Customer service excellence—balancing clinical requirements with technical constraints. 🛡 Poise under pressure—clear communication and problem-solving amid urgency. 📄 Technical writing skills (operational reports, procedures, documentation).
🎇 Advanced Microsoft Office competency. 🔍 Research skills for ICT-based issues. ⏰ Time management & flexibility in high-demand environments.
Desirable Criteria
🔄 Positively embracing change and learning from experience.
Organisational Values
Essential:
- Innovator driven.
- Lateral thinker & problem-solver.
- Collaborative—sharing information across teams.
- Flexible and adaptable in diverse workloads. ⏳ Self-sustaining commitment to time management & initiative.
Soft Skills Alignment: 🎯 Proactive & resilience-driven individual. 🤝 High integrity & adaptability. 📦 Converts complication into clarity for all stakeholders.
📩 Apply now and be part of something impactful! Support documents/statutory links available via [TRAService].**
Applications in Welsh are accepted and encouraged.
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