Tenth Revolution Group
D365 Business Central Support Consultant
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D365 Business Central Support Consultant
Job Description
I am actively representing a leading Microsoft Partner who are looking to grow their managed service team with an enthusiastic support consultant. The role will involve supporting my client's core customer base with their Dynamics 365 Business Central/ NAV ERP systems - involved in day-to-day 1st-2nd line support; troubleshooting system issues and ensuring successful delivery to customer support tickets.
The role offers a fantastic opportunity to broaden prior experience in NAV/ Business Central systems support, within a supportive, team environment, offering great openings for further certified training and career progression.
Role & Responsibilities
- Supporting 1st-2nd line help desk support tickets surrounding D365 BC/ Dynamics NAV
- Troubleshooting system performance issues/ minor bug fixing
- Project-based support analysis for new implementation projects
- Working closely with customers to provide top-tier customer service and support
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Skills & Qualifications
- Experience supporting Dynamics 365 Business Central (BC) or Dynamics NAV
- Ability to support system issues at 2nd line level
- Hands-on support experience of the finance module
- Strong analytical skills, with the ability to understand issues and troubleshoot effectively
- Broad modular understanding – ideally competent in the finance module
- Excellent communication skills written and verbal, comfortable in user-facing environment
Location
It is preferable for candidates commutable to my client's offices to operate on a hybrid basis (1-2 days per week), but flexibility for full home working is also offered.
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Benefits
- A competitive base salary up to £45,000 (experience dependant)
- The opportunity to support a host of amazing D365 BC/ NAV customer projects within a like-minded team
- Certified Microsoft Dynamics training and professional development openings
- A wealth of attractive company benefits including healthcare & wellness plan, 25 days holiday
- Fantastic company culture, including company activity days and incentive schemes
Interested in a fresh challenge in D365 BC/ NAV support? Apply now!
To discuss this exciting opportunity in more detail within the Dynamics 365 market, please contact Nick Butter by phone on 0191 338 7564 or send your current CV to n.butter@nigelfrank.com.
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