Nigel Frank International
D365 Trainer
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D365 Trainer
D365 Trainer (Hybrid – West Midlands)
Job Description
Exciting opportunity for a Training Consultant to design and deliver engaging learning programmes focused on ERP and business software solutions.
The role involves:
- Creating high-quality training content
- Delivering instructor-led sessions
- Supporting user adoption across a range of business applications
You’ll work closely with technical and operational teams to ensure training materials remain relevant, effective, and aligned with evolving business needs. This position is ideal for someone who enjoys sharing knowledge and helping users build confidence with technology.
Responsibilities
- Design, develop, and deliver training programmes for customers and internal stakeholders on ERP and business software solutions
- Create a range of learning materials, including:
- User guides
- Training manuals
- Presentations
- Video content
- Online resources
- Deliver engaging instructor-led training sessions (virtual and face-to-face) for users with varying technical expertise
- Ensure training content is updated to reflect system enhancements, new functionality, and best practices
- Collaborate with cross-functional teams to:
- Support user adoption
- Gather feedback
- Improve training delivery and learning resources
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Skills & Experience Required
- Prior experience delivering training in software, systems, or ERP, targeting diverse audiences
- Strong presentation and communication skills, with the ability to simplify technical concepts for accessibility
- Experience creating:
- Training documentation
- E-learning content
- Tutorials
- User-focused learning materials
- Ability to partner with technical specialists, project teams, and business users to identify training needs
- Organisational and proactive mindset focused on improving learning experiences and supporting continuous user development
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Benefits
- Starting salary: £60,000 – £80,000 (based on experience)
- Flexible, hybrid working model
- Life assurance, enhanced pension contributions & more
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