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Data Administration Apprentice
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Foundation Apprenticeships
Foundation apprenticeships are introductory courses that help young people get started in an industry. You do not need to have any specific qualifications or experience to apply.
Anyone between 16 and 21 can start a foundation apprenticeship.
If you're between 22 and 24, you can start if you:
- have an EHC plan
- are in care or have been in care
- are in prison or have been in prison
Working within a busy office environment, an excellent opportunity has arisen for a data admin Apprentice to join Cherish Home Care, based in Sutton Coldfield. You will play an important team role in the day-to-day smooth running of the offices.
Wage
- £15,600 for your first year, then could increase depending on your age
- National Minimum Wage rate for apprentices
- Minimum wage rates (opens in new tab)
- Salary reviewed at reviews and appraisals.
Training Course
- Software and data foundation apprenticeship (level 2)
Hours
- Monday - Friday, 09:00 - 17:00.
- 37 hours 30 minutes a week
Start Date
- Monday 27 July 2026
Duration
- 8 months
Positions Available
- 1
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What You'll Do at Work
Key Responsibilities:
- Input, maintain, and update client, staff, and service data within company databases and care management systems
- Ensure data records are accurate, complete, and maintained in line with company procedures and data protection requirements
- Process, scan, digitise, and securely archive documentation using electronic document management systems
- Monitor shared inboxes and respond to routine enquiries, escalating issues where appropriate
- Support the collection, validation, and reporting of operational data to assist service delivery and business performance monitoring
- Produce basic reports, spreadsheets, and data summaries using Microsoft Office applications and other business software
- Record and update information relating to service users, staff, and care activities in a timely and accurate manner
- Assist with data quality checks to identify and correct discrepancies within company systems
- Liaise with internal teams, healthcare professionals, clients, and external partners to obtain and verify information required for accurate record keeping
- Support the administration of digital workflows and ensure records are maintained in accordance with company policies and regulatory requirements
- Handle incoming and outgoing communications, including telephone calls, emails, and correspondence, ensuring information is accurately recorded and actioned
- Assist with system user administration tasks and provide basic support to colleagues using company software systems
- Maintain confidentiality and compliance with GDPR, safeguarding, and information governance requirements
- Use business software and office technology effectively, including care management systems, databases, spreadsheets, document management systems, and standard office equipment
- Contribute to continuous improvement activities by identifying opportunities to improve data accuracy, reporting processes, and administrative workflows
- Welcome visitors and support reception duties when required, ensuring a professional and customer-focused service
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Skills Developed Through the Apprenticeship
- Data entry and data quality management
- Spreadsheet and reporting skills
- Database and care management system administration
- Information governance and GDPR compliance
- Digital document management
- Business software and IT systems usage
- Communication and stakeholder engagement
- Process improvement and workflow management
Where You'll Work
14 CHESTER ROAD
SUTTON COLDFIELD
B73 5DA
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
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Training Provider
TRANSWORLD PUBLICATIONS SERVICES LIMITED
Training Course
Software and data foundation apprenticeship (level 2)
Understanding apprenticeship levels (opens in new tab)
Training Schedule
- Software and Data Foundation Apprenticeship Standard
- English and maths Functional Skills (if applicable)
- Minimum of 6 hours off-the-job training per week at employer premises
- One day per month training at Protocol Consultancy Services in Birmingham City Centre
More Training Information
Protocol Consultancy Services are a people training company based in the heart of Birmingham City Centre, and since 1996 over 5000+ learners have benefited, both personally and professionally, from completing one or more of our qualifications or courses.
You do not need to have any specific qualifications or experience to apply for a foundation apprenticeship.
Other Requirements
The ideal candidate will be a team player that is also able to use their own initiative.
Cherish Home Care is a domiciliary care provider in Birmingham, Sandwell and Dudley. It provides care in the community.
https://www.cherishhomecare.co.uk/ (opens in new tab)
Your earnings can increase over time with an apprenticeship. Find out about potential future pay (opens in new tab).
Progression on to a level 3 apprenticeship with further personal and professional development
Increments in pay based on performance reviews
The Contact for This Apprenticeship Is:
TRANSWORLD PUBLICATIONS SERVICES LIMITED
Ben Farmer
bfarmer@protocolgroup.co.uk
01212362634
The reference code for this apprenticeship is VAC2000036585.
Anyone between 16 and 21 can start a foundation apprenticeship.
If you're between 22 and 24, you can start if you:
- have an EHC plan
- are in care or have been in care
- are in prison or have been in prison
Closes in 9 days (Friday 24 July 2026 at 11:59pm)
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