Equinix
Data Center Critical Facilities Engineer
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Senior Operations Technician
Location: [Specify if applicable] Employment Basis: Full-time, Backfill Position Who are we?
Equinix is the world’s digital infrastructure company, shortening the path to connectivity to enable innovations that enrich our work, life, and planet. We’re a place where bold ideas are welcomed, human connection is valued, and everyone has the opportunity to shape their future.
Joining our Operations Team means being at the heart of critical infrastructure—ensuring the systems that power the digital world run smoothly, deliver value for our customers, and make a positive impact. Here, you’ll find belonging, purpose, and a team that empowers you to thrive in your work.
Job Summary
This role involves working on moderately complex assignments, applying substantial technical knowledge to resolve issues or recommend solutions. Your focus will be on maintaining and improving facility and infrastructure systems, operating independently with minimal oversight on routine tasks.
Your responsibilities will span:
- Facility/Infrastructure Maintenance (Preventative & Corrective Work)
- Site Administration & Incident Management
- Vendor Coordination & Technical Documentation
- Collaboration & Work Order Management
- Basic Project Support
Normally, you’ll receive only general instructions on new tasks.
Responsibilities
Facility / Infrastructure Maintenance
- Perform preventative and corrective maintenance—moderately complex checks, repairs, installations, and inspections on facility components and systems.
- Monitor the Building Monitoring System (BMS) and resolve moderately difficult alarm issues, using judgement and standard procedures.
- Support and implement energy efficiency measures.
- Operate and maintain critical systems, including:
- Plumbing and fire suppression systems
- Safety systems
- Complete daily tasks with limited instruction, demonstrating thorough understanding of standard operating procedures and procedures.
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Vendor Support
- Coordinate vendor approvals for moderately complex maintenance work (work order briefings, progress checks, and final validation).
- Ensure vendors comply with Equinix’s standard operating procedures.
- Work with vendors to update technical documentation for infrastructure (e.g., plant modifications).
- Track and update records to ensure documentation remains accurate and up-to-date.
Site Administration & Incident Support
- Maintain site logs for permits, scripts, and procedures (including Maintenance Operation Protocols (MOPs)).
- Identify Single Points of Failure (SPOFs) and propose recommendations for improvements.
- Respond to on-site incidents—troubleshoot failures, operational issues, and delays—applying substantial operational knowledge.
- Support general site logistics and admin solutions, in line with established operating procedures.
Work Orders & Additional Projects
- Completes routine work requests and basic circuit installations.
- Troubleshoot and maintain office equipment (if required) and auxiliary machines to minimize/avoid downtime.
- Make minor adaptations to mechanical, electrical, and specialized systems as directed.
- Execute small infrastructure projects and assist with associated tasks.
Collaboration
- Work collaboratively to resolve moderately difficult facility and incident challenges.
- Mentor team members on general maintenance procedures and activities.
- Support stakeholders with inventory needs to ensure critical spares and materials are available.
- Recommend infrastructure optimizations or projects based on identified needs.
Qualifications & Experience
Typical Educational & Experience Levels
- High school diploma (or equivalent) required
- Proven years of hands-on experience in relevant technical, maintenance, or operations roles.
- Right to work in the U.S. (if applicable—noted at the end of this role description).
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Dedication to Equal Opportunity
Equinix is committed to diversity and inclusion, ensuring our employment process is open to all qualified individuals. If you require accommodations during the hiring process, please inform us by filling out this form.
Equinix is an Equal Employment Opportunity and Affirmative Action employer. All applicants will receive consideration without regard to any protected classes (race, color, gender, age, veteran/military status, disability, religion, sexual orientation, or national origin—under U.S. laws).
Additional Terms
- AI Use: Equinix uses artificial intelligence in our hiring process. To learn more, visit this resource.
- Posting Purpose: This is a backfill position to replace an existing role in our organization.
- Offshoring Policy: If you are a hiring or recruiting agency seeking our preferred vendor list, please email our HR team. We strongly discourage unsolicited agency outreach to staff.
- Privacy Practice: Submitted information is used to provide relevant career opportunities. You may opt out at any time by unsubscribing.
Required Compliance
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United States applicants: Visit Know Your Rights: Workplace Discrimination and review our EEO Policy (USA) and Pay Transparency policy here.
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E-Verify: Equinix participates in the E-Verify program. For information: E-Verify Policy & Participation Information.
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Accessibility: If you still have questions after reading the accessibility disclaimer, complete this Accommodation Request form.
Need answers? Search our career site directly at www.equinix.com/careers.
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