Microsoft
Data Center Project Manager
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Data Center Project Manager
Microsoft Data Center Project Manager (DCPM)
About the Role
As a Microsoft Data Center Project Manager (DCPM), you will:
- Troubleshoot service incidents and manage assigned projects to meet service delivery objectives
- Escalate issues to the appropriate stakeholders to resolve obstacles
- Adhere to safety policies and conduct root cause analysis (RCA) of incidents
- Develop a strong understanding of data centre procedures
- Collaborate across multiple teams and mentor colleagues by sharing best practices
Microsoft’s Cloud Operations & Innovation (CO+I) drives our cloud services, including:
- Bing, Office 365, Xbox, OneDrive, and the Microsoft Azure platform
CO+I prioritises employee development, offering:
- Career Rotation Programs
- Diversity & Inclusion trainings and events
- Professional certifications
Our global infrastructure comprises:
- 200+ data centres in 32 countries
- Millions of servers supporting 1 billion+ customers and 20 million+ businesses worldwide
Microsoft maintains a strong commitment to environmental sustainability, evolving data centre designs to meet evolving business demands.
Key Responsibilities
- Follow cost-conscious practices to meet budget requirements
- Adhere strictly to all safety and security policies, reporting violations immediately
- Troubleshoot service incidents efficiently, escalating as needed to ensure SLA/OLAs compliance with minimal disruption
- Assess potential customer impacts (e.g., unexpected lockdowns), communicate risks, and implement mitigation plans
- Proactively manage schedules to avoid conflicts, set realistic expectations, and negotiate alternatives with customers
- Maintain strong client and supplier relationships, ensuring clarity, documentation, and alignment of expectations
- Reduce maintenance-related risks, coordinating working hours and plans effectively
- Take full accountability for end-to-end service quality, including availability, safety, security, and customer satisfaction
- Uphold Microsoft’s culture and core values: respect, integrity, and accountability
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Qualifications
Required
- High School Diploma or equivalent OR relevant industry experience (College coursework acceptable in place of diploma)
- Ability to meet Microsoft, customer, and government security screening requirements, including:
- Microsoft Cloud Background Check (required upon hiring AND every 2 years thereafter)
Preferred
- Experience in critical infrastructure areas (e.g., UPS, generators, HVAC/AHU) or physical IT environments (e.g., servers, SANs, networking, racking/cabling)
- Technical degree in Computer Science, Math, Telecommunications, Electrical/Mechanical Engineering, or related fields
- Certifications: ASICS/Inventory Control, CompTIA, Microsoft, Network, PMP, ITIL, CDCP
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**Key Ranges for Data Center Operations Management
- The typical base pay range for this role in the UK: £46,400 – £80,400 annually
For further information on compensation and benefits:
🔗 Additional Benefits And Pay Information
Application Process
- This position will remain open for at least 5 days, with rolling applications.
Diversity & Inclusion
Microsoft is an equal opportunity employer. All eligible candidates will be considered for all roles, ensuring a merit-based, fair and inclusive hiring process.
For religious accommodations or disability-related support during the application process, more information is available via:
🔗 [Requesting Accommodations](Insert Link if Applicable)
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